Viewing 16 posts - 1 through 16 (of 16 total)
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  • September 8, 2015 at 7:26 pm #500074
    sublime5o

    We are missing the mobile menu on event calendar pages. Not sure why, any suggestions?

    September 9, 2015 at 1:55 pm #500411
    Andy

    Hey sublime5o!

    not sure, but if Event Calendar is causing this issue we can’t do much about it. You need to ask plugin’s author. However, try this code in Quick CSS field:

    .responsive.html_mobile_menu_tablet .container #advanced_menu_toggle, .responsive.html_mobile_menu_tablet #advanced_menu_hide {
opacity: 1;
visibility: visible;
}

    Regards,
    Andy

    September 9, 2015 at 2:21 pm #500442
    sublime5o

    That didn’t work. I thought Enfold was compatible with Event Calendar (it says it is in themeforest). Basically if you went to the URL i put in the Private area, you will see that if you make the width of the browser normal and shrink it to mobile size, then the menu stays like it should. IF you start off with a small mobile width it does not show up at all. Again I will post the URL so you can inspect.

    Thanks.

    September 9, 2015 at 5:01 pm #500557
    Elliott

    Hey!

    Are you using Enfold version 3.1? The latest version is 3.3.2 so be sure to update. Also try deactivating all plugins except the events calendar and then clear your cache.

    Also, is the events calendar updated? Your getting a javascript error regarding it.

    
TypeError: b is undefined
	

...n k(a){var b=a.data("tribejson");b.date=a.attr("data-day");var c=a.parents(".tri...

    Regards,
    Elliott

    October 27, 2015 at 4:25 pm #525564
    dialedinmarketing

    Hi there,

    I’m having the same problem and I was wondering if you could assist.

    October 27, 2015 at 5:12 pm #525640
    Elliott

    Hey!


    @dialedinmarketing    , It’s the same thing. You need to update the theme, (your currently using 3.2.3), and deactivate all other plugins while testing.

    Best regards,
    Elliott

    October 27, 2015 at 6:23 pm #525729
    dialedinmarketing

    Hi Elliot,

    I’ve upgraded to the latest of Enfold and Event Calendar. All plugins except for the Event Calendar have been deactivated as well. This doesn’t resolve the issue. I would appreciate any help and insight that you may be able to provide.

    Many thanks

    October 28, 2015 at 4:53 pm #526281
    Elliott

    Hi!

    Your getting a different javascript error. Try activating just Enfold instead of your child theme. If that does not help then send us a WordPress login and we’ll take a closer look.

    Best regards,
    Elliott

    October 30, 2015 at 2:25 am #527242
    dialedinmarketing

    Hi Elliot.

    My login credentials are listed in the private content section below.

    Thanks!

    October 31, 2015 at 4:03 pm #527924
    Elliott

    Hi!

    It appears to be working fine. I don’t see any javascript errors now and when I refresh the browser window when resized the mobile menu is displaying fine.

    Take a screenshot and highlight what your seeing.

    Regards,
    Elliott

    October 31, 2015 at 5:33 pm #527938
    dialedinmarketing

    Hi Elliot,

    Here’s the screenshot.
    https://gyazo.com/2f02b697a2396318ce508a8a2cfd83d9

    This problem tends to come in and out but most of the time the mobile menu does not appear.

    Here it is again with Developer Tools open
    https://gyazo.com/37c98e2653839f0abd5cf3d36bdf871a

    Thanks!

    November 2, 2015 at 8:57 pm #528791
    Elliott

    Hey!

    Ok I see it now. The problem was because you had both the events calendar and the events calendar pro plugins activated at the same time. You need to use one or the other.

    Cheers!
    Elliott

    • This reply was modified 9 years, 1 month ago by Elliott.
    November 2, 2015 at 9:03 pm #528795
    dialedinmarketing

    Hi Elliot,

    The Events Calendar Pro is an add on to the Events Calendar Plugin.

    It doesn’t work without the Events Calendar plugin.

    November 3, 2015 at 5:07 pm #529476
    Elliott

    Hi!

    Ok so I logged in again today but you had the child theme activated. I didn’t see the error. I switched back to the parent theme and didn’t see the error there either.

    I would try contacting the plugin authors to see if they have any idea.

    Regards,
    Elliott

    November 3, 2015 at 5:53 pm #529522
    dialedinmarketing

    Hi Elliot,

    Thanks for all your help. It does seem like the problem has been resolved. I suspect the solution might have been deactivating and then reactivating the Events Calendar Pro plugin.

    So anyone else with a similar problem please try that out first.

    Thanks again for all your help!

    November 4, 2015 at 3:53 pm #530110
    Andy

    Hey!

    glad it’s working for you now and thanks for sharing your solution here!

    Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.

    Cheers!
    Andy

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