Viewing 10 posts - 1 through 10 (of 10 total)
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  • May 20, 2017 at 7:26 pm #797085
    Angelo

    Hi Guys,

    I was updating my website feetfactor-beautycare.nl but since i have tried to update enfold the whole website isnt working anymore. I have deleted my whole website because i could only come in the back end. After deleting it a few times and installing wordpress all over and also uploading enfold trough ftp it still doesnt work. If i use an other theme , the website is working without any problems. Now that enfold is running it even wont load..

    What is goin on here?

    May 20, 2017 at 9:26 pm #797101
    Mike

    Hey Angelo,
    When you say deleted whole website, does that include the database? Are you doing a clean install with a new database from scratch with no backup files?

    Best regards,
    Mike

    May 21, 2017 at 12:51 am #797130
    Angelo

    I am not sure, i was using softaculous and i have deleted the whole installation.

    May 21, 2017 at 7:40 am #797158
    Rikard

    Hi,

    Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    June 1, 2017 at 4:22 pm #802635
    reneschuch

    Hello!
    My problem is that since I used the new enfold 2017 on my site. I’m not able to upload media…..seems to be a bigger problem.
    Can you help me please?
    if i want to upload media- this appears: unable to create directory wp-content……

    June 1, 2017 at 4:34 pm #802641
    Angelo

    Hey Rikard, I have deleted the whole installation all together. I have start all over.. Everything is working again now.

    June 2, 2017 at 5:13 am #802850
    Rikard

    Hi,

    Great, glad you got it working :-)

    Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    June 2, 2017 at 5:14 am #802851
    Rikard

    Hi @reneschuch,

    Please open a new thread and include admin login details in private so that we can have a closer look.

    Best regards,
    Rikard

    June 19, 2017 at 11:19 am #809718
    reneschuch

    hello rikard!
    how can i open a new thread? can’t find this function any more……greets

    June 19, 2017 at 1:01 pm #809741
    Sarah

    Hi @reneschuch,

    To open a new thread, please go to https://kriesi.at/support/forum/enfold/#new-post

    I hope that helps!

    Best regards,
    Sarah

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