Viewing 7 posts - 1 through 7 (of 7 total)
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  • November 24, 2017 at 1:04 am #880986
    Anna Hilty
    Guest

    I have already purchased Enfold for my WordPress site. However, Thrive Architect plug-in is not supported by Enfold theme. Is there a way to adjust theme scripts to allow that plug-in to work properly?
    With Gratitude
    Anna Hilty

    November 24, 2017 at 5:16 am #881023
    John Torvik

    Hey Anna Hilty,

    You need to contact the plugin author and ask about the possibility.

    Best regards,
    John Torvik

    November 25, 2017 at 3:22 am #881464
    Anna Hilty
    Guest

    They told me to contact you….
    “Your homepage is strictly run by theme scripts which conflict with Thrive
    Architect. In this case, try to check this with your Theme developer and see
    what they can do to help you run Thrive Architect on your site without any
    issues on your homepage.”

    November 25, 2017 at 9:34 am #881533
    Nikko

    Hi,

    We can’t assure that we can resolve this but we will try to check it. Can you give us ftp access? so we can check further. Also can you give steps, on how we can reproduce the issue.

    Best regards,
    Nikko

    November 25, 2017 at 10:09 pm #881772
    Anna Hilty
    Guest

    Video of the issue….https://youtu.be/MH69cdgLDIk

    • This reply was modified 6 years, 12 months ago by Basilis.
    November 26, 2017 at 9:45 pm #882022
    Anna Hilty
    Guest

    Can Moderators see private response?

    November 27, 2017 at 1:12 am #882065
    Basilis

    Hi,

    I have moved the login details to private, and yes moderators are the only seen the private area.
    Thrive Architects is a different builder – it can work with enfold at all, it is not possible.

    Best regards,
    Basilis

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