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  • May 31, 2016 at 5:27 pm #640988
    vntr

    Hi,
    I have installed enfold to a site that was originally created with old version of WPML.
    For developing purposes i cloned the site, installed the new enfold theme and upgraded WPML.
    The thing is that the Enfold new customization doesn’t get my customization to all the languages.
    When switching language on client side i get the language with the enfold default schema.
    It also doesn’t show correctly Russian Fonts for example.

    Your help will be much appriciated
    Awaiting your response

    May 31, 2016 at 5:42 pm #640994
    Jordan

    Hey vntr,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • the URL to the login screen
    • a valid username (with full administration capabilities)
    • as well as a password for that username.

    Best regards,
    Jordan

    June 3, 2016 at 8:18 am #642441
    vntr

    Hello,
    Please can you help me out here,
    I sent you the credential yesterday

    Awaiting your response
    Best Regards
    Gal

    June 3, 2016 at 4:17 pm #642609
    Yigit

    Hi,

    Please try posting credentials once again. We have not received them.

    Best regards,
    Yigit

    June 5, 2016 at 8:11 am #643089
    vntr

    Hi,
    Just posted it once again

    Awaiting your replay
    Best Regards

    June 6, 2016 at 9:27 pm #643628
    Andy

    Hi,

    link you’ve provided does not work for me. Please check.

    Best regards,
    Andy

    June 9, 2016 at 10:45 am #645355
    vntr

    Hi,
    Sorry for that,
    It is working fine now,
    Please help

    June 12, 2016 at 4:10 am #646768
    Andy

    Hi,

    Please deactivate all plugins but WPML by OnTheGoSystems one by one to check which one is causing this issue and let us know if this solves the problem.

    If that does not help there might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:

    Install Enfold over FTP

    Best regards,
    Andy

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