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July 24, 2017 at 11:28 am #828966Klaus-Peter ZeyenGuest
Hallo,
dies ist zwar keine Presales-Anfrage, da ich gestern Abend Enfold gekauft habe, dennoch finde ich zZt keine andere Möglichkeit, Kriesi zu kontakten.
Nach Installation is Enfold fast nur Englisch. Gibt es eine Einstellung für Deutsch?
Wie erhalte ich den bezahlten Support?Danke und viele Grüße aus Köln
Klaus-Peter ZeyenJuly 24, 2017 at 2:03 pm #829001Hallo!
Thanks for contacting us!
Our German speaking moderators are currently working on other tasks temporarily therefore we will be answering your questions in English. Please post your questions in English if you do not mind :)
You can register to our support forum here – https://kriesi.at/support/register/ and then start new thread under Enfold sub forum – https://kriesi.at/support/forum/enfold/#new-post.
Also, please make sure that you have chosen German in Settings > General. To translate untranslated strings, please use a plugin such as this one – https://wordpress.org/plugins/loco-translate/ :)
Best regards,
YigitJuly 24, 2017 at 2:08 pm #829003Klaus-Peter ZeyenGuestHi Ygit,
thanks for the quick reply. I thought Kriesi.at was the source of enfold so I assumed a german tongue team in Austria :-)
Best wishes
Klaus-PeterJuly 24, 2017 at 2:13 pm #829006Hey!
We do have German speaking moderators however they are currently assigned to different task and they do not work on support forum temporarily. Since we have more English speaking moderators, you would probably receive quicker replies if you do not mind posting in English :)
Regards,
YigitJuly 24, 2017 at 2:15 pm #829008Klaus-Peter ZeyenGuestSure, got that.
I have set Settings->SiteLanguage to German, still the enfold theme (comments etc. are only partly in German, most of the guiding info is English. So if I can´t switch it in Enfold, I ´ll go on in English.
Thanks anyway.
Best regards
Klaus-PeterJuly 24, 2017 at 2:18 pm #829010Hey!
Some strings might not be translated, in that case, as i mentioned earlier, you can use a plugin such as this one – https://wordpress.org/plugins/loco-translate/ to translate those strings :)
Let us know if you have any other questions or issues!
Cheers!
YigitJuly 24, 2017 at 2:19 pm #829011Klaus-Peter ZeyenGuestYop! Thx´n bye!
July 24, 2017 at 9:45 pm #829218Hi,
You are welcome! :)
For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)Best regards,
Yigit -
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