Viewing 14 posts - 1 through 14 (of 14 total)
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  • June 21, 2017 at 4:13 pm #811011
    sanglicious

    I reset the Database and reimport DEMO2017, but it doesn’t show

    I just can’t figure out how to fix it. Please, help.

    June 21, 2017 at 4:28 pm #811020
    Jordan Shannon

    Hey sanglicious,

    Are you receiving any import errors?

    Best regards,
    Jordan Shannon

    June 22, 2017 at 10:39 am #811429
    sanglicious

    even after completed importing demo2017, home pages doesn’t show up. Plz, help.

    June 22, 2017 at 2:16 pm #811541
    Rikard

    Hi,

    Could you try updating the theme to the latest version (4.0.7) to see if that helps please? http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Best regards,
    Rikard

    June 26, 2017 at 5:17 am #812872
    sanglicious

    even after I updated Enfold with APIkey, It is still 4.0.5

    In order to be 4.0.7, do I just need to wait for another 12hrs?

    June 26, 2017 at 12:06 pm #813006
    Victoria

    Hi sanglicious,

    Credentials are not working any more. Could you please update the credentials? Do you have errors in your server log?

    Best regards,
    Victoria

    June 27, 2017 at 3:48 am #813281
    sanglicious

    Does this work?

    June 28, 2017 at 12:44 pm #813777
    Nikko

    Hi,

    Thanks for the login, please try to update it via ftp since it the backend doesn’t seem to fetch the latest version, you should see instructions on how to do it here: http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Best regards,
    Nikko

    July 3, 2017 at 9:24 am #815761
    sanglicious

    even after I did all step you guys suggested to do, I still won’t work.

    July 3, 2017 at 12:08 pm #815826
    Nikko

    Hi,

    I have checked the backend especially frontpage (link in private content), it seems it’s already imported but I think you might have some problems with layerslider, I have removed it and it shows properly but if layerslider is added it doesn’t. Can you please give us ftp access? so we can check further.

    Best regards,
    Nikko

    July 5, 2017 at 3:10 am #816560
    sanglicious

    I couldn’t figure it out. Thank you so much for your help.

    • This reply was modified 7 years, 5 months ago by sanglicious.
    July 6, 2017 at 7:07 am #817067
    Nikko

    Hi,

    Thanks for providing the ftp access, however I could not locate wp-config.php file in this directory (private content), although other files are present. Can you help point where it is located?

    Best regards,
    Nikko

    July 7, 2017 at 5:39 am #817611
    sanglicious

    Thank you for help. Here is the location.

    July 7, 2017 at 10:25 pm #818023
    Nikko

    Hi,

    Thanks for pointing it out. I have found out this error (private content), you need to install the DOMDocument PHP extension, you might need to ask your webhost on adding it.

    Best regards,
    Nikko

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