Viewing 8 posts - 1 through 8 (of 8 total)
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  • July 31, 2025 at 1:24 pm #1487417
    sonia74140

    Hi, my website is hosted by OVH.
    It seems to be an issue with Enfold theme.
    I need to set up one Demo but it cannot complete the task.
    Could you please help me to set the Demo for Freelance I need ?
    Thanks for your reply,
    Best regards,
    Sonia

    July 31, 2025 at 9:11 pm #1487427
    Rikard

    Hey sonia74140,

    We can import the demo content for you manually, but we would need access to your site to do so.

    Best regards,
    Rikard

    July 31, 2025 at 9:40 pm #1487429
    sonia74140

    Hi Rikard,
    Thanks for your help.
    Please find below the login and password info.
    I need the followin Demo : Enfold Freelancer
    Many thanks,
    sonia

    July 31, 2025 at 9:46 pm #1487430
    Mike

    Hi,
    It looks like you forgot the site URL, and can you include a FTP login also.

    Best regards,
    Mike

    July 31, 2025 at 9:51 pm #1487431
    sonia74140

    Oupsss

    July 31, 2025 at 10:13 pm #1487433
    Mike

    Hi,
    The WordPress login works fine, thanks.
    FTP is a way that we can upload the images to your site, this can’t be done though WordPress for the demo import process.
    Please see these two articles:
    https://www.ovhcloud.com/en/web-hosting/ftp-host/
    https://help.ovhcloud.com/csm/en-web-hosting-ftp-storage-connection?id=kb_article_view&sysparm_article=KB0052711
    We could copy the front page shortcode to your site, as the demo you requested only has one page, but you will need to edit the page elements and add your own images.
    Would you like us to do this? Otherwise if you are able to post FTP login we can probably also add the images.
    The standard demo import won’t work on OVH hosting because they block our IP address.

    Best regards,
    Mike

    July 31, 2025 at 10:21 pm #1487434
    sonia74140

    Hi,Thanks for your quick reply and solutions.
    I will edit the page elements and add my own images. Many thanks again,
    Sonia

    July 31, 2025 at 10:49 pm #1487435
    Mike

    Hi,
    OK, I added the page and I added some of the images to get you started, feel free to change the images. I also added the styling from the theme export file so you should be all set. Please check and let us know.

    Best regards,
    Mike

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