Viewing 12 posts - 1 through 12 (of 12 total)
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  • March 22, 2019 at 10:03 pm #1082022
    webfacile

    Hello

    I have last version of enfold installed in a fresh WP installation went fine. but Demo import dosn’t work well. I imported the default shop and yes it does import some element and layout but the rest is missing images etc…
    The theme seems registered well the token seems fine as you indicates in the help section.

    Thank you

    March 23, 2019 at 12:48 am #1082037
    justvea
    This reply has been marked as private.
    March 23, 2019 at 5:34 am #1082074
    Mike

    Hi,
    I see that you included a admin login, but I don’t see the URL to your site, please include.
    What is your webhost, some managed WordPress hosts have some settings that either limits the time needed to install the demo.
    Please ensure your PHP is at least version 5.6 or 7.0.x
    PHP Time Limit: No limit
    PHP Memory Limit: 256M
    PHP Post Max Size: 50M
    PHP Max Upload Size: 20M

    Also check your PHP settings to see if the secure options are activated.
    “allow_url_fopen, “allow_url_include” and “register_globals” are “off”
    Try turning these “on”.
    If you are unsure of these settings your webhost cancheck for you.

    If this fails I could assist with a demo import if you provide a admin login & ftp access, but I will also need to reset your site, which I’m sure is fine if this is a new install.

    Best regards,
    Mike

    March 23, 2019 at 3:08 pm #1082124
    justvea
    This reply has been marked as private.
    March 23, 2019 at 3:14 pm #1082126
    justvea
    This reply has been marked as private.
    March 23, 2019 at 3:26 pm #1082128
    Mike

    Hi,
    I was able to login, but I’m not sure what you want to do. Do you want to add a slider and diagonal section below your current contact form?
    Perhaps some screenshots of what you would like would help.

    Best regards,
    Mike

    March 23, 2019 at 7:17 pm #1082159
    webfacile

    Hello
    First you are mixing tickets
    last reply for http://www.martinolivaprojects.com isnt mine please remove the data from my ticket. I have no such site or ticket related to that site

    Then I checked on this
    Please ensure your PHP is at least version 5.6 or 7.0.x
    PHP Time Limit: No limit
    PHP Memory Limit: 256M
    PHP Post Max Size: 50M

    They have even more limits than required. The other options are also on. Still cannot import full any demo.

    March 23, 2019 at 8:59 pm #1082170
    Mike

    Hi,

    @webfacile    , it gets a little confusing when people start posting on someone elses thread.
    Please check your PHP settings to see if the secure options are activated.
    “allow_url_fopen, “allow_url_include” and “register_globals” are “off”
    Try turning these “on”.

    If that doesn’t help then I could assist is installing the demo, if it is a new install and I can reset the site. Whenever demos are imported it overrides the current settings and content. You want to install the “Shop Demo” correct?
    I will need admin login & ftp access to install it.
    2019-03-23-145244

    You wrote the “default shop” above, if you mean the “Default Demo” then it probably installed correctly because it doesn’t include all of the images.
    2019-03-23-145848

    Best regards,
    Mike

    March 25, 2019 at 6:42 pm #1082794
    webfacile

    Hi
    I checked everything and all good and still the same problems with the default shoo demo
    Below ftp and admin credentials you can delete the them if you want and reinstall it I have nothing there yet
    Thank you

    March 26, 2019 at 3:23 am #1082941
    Mike

    Hi,
    Thank you for the login, I imported the Shop Demo and updated your site to v4.5.5
    Please clear your browser cache and check.

    Best regards,
    Mike

    March 26, 2019 at 4:20 pm #1083155
    webfacile

    Thank you very much for your help.
    Could you please tell me what was the problem and was were the changes.
    I don’t know why in this particular site I had this issue because I have used enfold in other project and everything was great.

    Thank you.

    March 27, 2019 at 5:42 am #1083392
    Mike

    Hi,
    Sorry I didn’t discover what the problem was, it could have been one of the php settings I posted about earlier or how the mod_sec was set up on the server. But nonetheless I have come up with some workarounds for difficult servers. In your case, I uploaded all of the images via ftp and then I edited the import file to import the images from your server instead of ours.
    I’m glad it helped unless there is anything else we can help with on this issue, shall we close this then?

    Best regards,
    Mike

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