Viewing 6 posts - 1 through 6 (of 6 total)
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  • October 16, 2015 at 12:03 pm #519819
    romano2

    Hello
    My site is dead during update from enfold 3.1 to the last version this morning.
    During the update process, an erroc occurs, I don’t know why or how.
    After loading another page, the website is showing a blank page with stanges strings of characters… back and front office.

    So I put the enfold’s files manually via FTP, but the problem remains.
    If I change the name of the enfold folder, I can reach back office. So I mean that is the database which has been corrupted during update process…
    How solve this ?
    Thanx

    • This topic was modified 9 years, 2 months ago by romano2.
    October 16, 2015 at 12:24 pm #519833
    Josue

    Hey!

    The FTP access provided doesn’t work, please check.

    Cheers!
    Josue

    October 16, 2015 at 12:40 pm #519852
    romano2

    Thanx for your answer. In fact, I put the last version 3.3.2 via FTP and all works again. ;)
    Sorry for inconveniences
    For future updates, can I put the new version of enfold via FTP, or update of enfold needs others manipulations ?

    • This reply was modified 9 years, 2 months ago by romano2.
    October 16, 2015 at 12:44 pm #519859
    Yigit

    Hi!

    No, you can simply update Enfold via FTP :)
    Glad you figured it out!

    Cheers!
    Yigit

    October 16, 2015 at 12:49 pm #519865
    romano2

    Thanx a lot !!!
    Resolved !

    October 16, 2015 at 12:51 pm #519868
    Yigit

    Hey!

    You are welcome! Have a great weekend! :)

    Cheers!
    Yigit

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