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January 11, 2019 at 6:39 pm #1052835
I have a multisite WordPress installation currently supporting a couple of blogs (http://extranetevolution.com/ is one) and websites (mine at http://pwcom.co.uk/ for example). I also use it as a staging environment for working on client websites. For my latest client, I opted to try out Enfold for one site (http://philippank2018.constructpr.co.uk/), creating a Child theme.
The initial experience was excellent, but the Enfold installation appears to be affecting all my sites whether they are using the Enfold Child theme or not.
Suddenly, all my sites stopped displaying hosted images. The first time this happened my hosting provider was able to rollback my WordPress installation and everything got back to normal, and then it happened again (another rollback). It has now happened a third time and, according to my hosting provider, appears to be an .htaccess file issue.
(It may be relevant, but I had issues in getting Enfold to display images in sliders – forum posts suggested this may be issues to do with CSS and JS, so I disabled the caching options while I was working on the website. Things worked OK for an hour or so, but then all the graphics disappeared again.)
I want to prevent this happening again. I am keen to continue using Enfold (I might use it for my main blog, if I can resolve this issue), but at the moment, it’s causing me major issues.
January 11, 2019 at 8:05 pm #1052876Hey Paul,
Please share your .htaccess file with us.
Best regards,
VictoriaJanuary 12, 2019 at 1:28 pm #1053052I appear to have one .htaccess file and a series of originals….
.htaccess file
#Reset by Duplicator Installer. Original can be found in .htaccess.190111140456.orig
This file’s content:
#Reset by Duplicator Installer. Original can be found in .htaccess.190111114715.orig
# BEGIN WordPress
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /
RewriteRule ^index\.php$ – [L]RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]
</IfModule>
# END WordPress
4715.orig content:
#Reset by Duplicator Installer. Original can be found in .htaccess.190111110722.orig
0722.orig content:
# BEGIN WordPress
RewriteEngine On
RewriteBase /
RewriteRule ^index\.php$ – [L]
# uploaded files
RewriteRule ^files/(.+) wp-includes/ms-files.php?file=$1 [L]
RewriteCond %{REQUEST_FILENAME} -f [OR]
RewriteCond %{REQUEST_FILENAME} -d
RewriteRule ^ – [L]
RewriteRule . index.php [L]
# END WordPress
January 12, 2019 at 3:42 pm #1053137I just looked at a backup and the .htaccess file that was being used before the latest issue arose was as per the 0722 version noted at the end of my previous post.
Should I replace the existing file with this version? How do I prevent a recurrence of the problem?
PJanuary 14, 2019 at 1:22 pm #1053661Hi EEPaul,
You see that this is not the Enfold issue, it is the Duplicator plugin messing with it.
Keep only this part in the file:
# BEGIN WordPress RewriteEngine On RewriteBase / RewriteRule ^index\.php$ – [L] # uploaded files RewriteRule ^files/(.+) wp-includes/ms-files.php?file=$1 [L] RewriteCond %{REQUEST_FILENAME} -f [OR] RewriteCond %{REQUEST_FILENAME} -d RewriteRule ^ – [L] RewriteRule . index.php [L] # END WordPress
If you need further assistance please let us know.
Best regards,
VictoriaJanuary 14, 2019 at 2:01 pm #1053679Unfortunately Duplicator is not multi-site compatible. Therefore I got Updraft for this case. This works perfectly. But it’s not cheap. But it does backups automatically and sends them to me in zip form – depending on the setting also encrypted on my ftp server.
January 14, 2019 at 2:21 pm #1053683Thanks. I deleted the Duplicator (WordPress migration) plugin (have been using Updraft for a while). Sites back and working with the original .htaccess file.
January 14, 2019 at 7:26 pm #1053814Hi EEPaul,
Glad you got it working for you! :)
@Guenni007 thank you for your input, as always :)If you need further assistance please let us know.
Best regards,
Victoria -
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