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  • #1337827

    Please let us know where the Enfold builder contents stored on the database, we need to fix the encoding issue. All Chinese Charaters are not displaying correctly on Enfold Builder. We have done fixing the encoding of posts.

    #1337967

    Hey sandrasii,

    Thank you for the inquiry.

    The builder content is saved in the post content field and in a custom field or a post meta which is called “_aviaLayoutBuilderCleanData”. You will find this code in the templateb-builder.php file around line 69.

    $content = apply_filters( 'avia_builder_precompile', get_post_meta( get_the_ID(), '_aviaLayoutBuilderCleanData', true ) );
    

    Best regards,
    Ismael

    #1338744
    This reply has been marked as private.
    #1338821

    Hi,

    Thank you for the update.

    Did you search for the _aviaLayoutBuilderCleanData custom field for that particular post? Are the characters displayed correctly in that field? You can search for the custom field in the wp_postmeta table. Please provide the page URL so that we can check the issue.

    Did you select the language in the Settings > General > Site Language settings?

    Best regards,
    Ismael

    #1341059
    This reply has been marked as private.
    #1341060
    This reply has been marked as private.
    #1341281

    Hi,

    Did you receive my login details and hosting login? Are you able to check?

    We didn’t receive any login or hosting details, so we are not able to check. Please post the login details in the private field so that we can inspect the issue further.

    Did you check the content of the _aviaLayoutBuilderCleanData? Please post the content of the entry using pastebin or provide a screenshot using imgur or dropbox.

    Best regards,
    Ismael

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