Tagged: , ,

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • February 21, 2017 at 11:24 pm #750197
    madisonstudios1

    We have many purchases of Enfold and sites built on them.
    Most of them have contact forms on them. We use your contact form form the majority of those.

    We have had several clients on these Enfold theme websites call and say that they have not gotten any emails lately.
    We are looking at them now and sure enough they are not sending when we put in our email address as receiptiants.

    Is there something happening with the newer enfold updates? We have our sites set to auto update.

    Please advise.
    Thanks,
    Chris

    February 25, 2017 at 9:33 am #751734
    Jordan Shannon

    Hey madisonstudios1,

    It could be a hosting issue, as some hosts block php form emails. I would recommend contacting the hosting support to make sure webmail is configured correctly.

    Best regards,
    Jordan Shannon

  • Author
    Posts
Viewing 2 posts - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.