Enfold contact form not working: PHP mail and SMTP - Support

Viewing 10 posts - 1 through 10 (of 10 total)

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February 14, 2020 at 7:49 pm #1184601

megamazl
Participant

Hi there,
I just tried to add a contact form to my site but I´m receiving no email and also, I´m getting no “form sent” info at my form.
PHP version: 7.3.14
Enfold version: 4.7.3

I´m receiving emails with PHP and my password reset function and I´m also receiving emails with the WP Mail SMTP plugin, so I guess, this is not a problem with my provider.
I tried the hints;
https://kriesi.at/support/topic/enfold-contact-form-not-working-6/
and
https://kriesi.at/support/topic/enfold-contact-form-not-sending-emails/
, but nothing worked.

Any ideas?

February 15, 2020 at 7:17 pm #1184792

Victoria
Inactive Moderator

Hey megamazl,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

February 20, 2020 at 12:07 pm #1186307

megamazl
Participant

Any news?

February 21, 2020 at 12:59 pm #1186696

Rikard
Keymaster

Hi,

Victoria asked you for login details to have a closer look at the site, could you include that in private please?

Best regards,
Rikard

February 21, 2020 at 1:30 pm #1186707

megamazl
Participant

I already sent it.
Ok, seems to have disappeared.
Ok, here again ;)

February 25, 2020 at 3:25 pm #1187720

Victoria
Inactive Moderator

Hi megamazl,

Best regards,
Victoria

February 27, 2020 at 11:17 am #1188384

megamazl
Participant

Thanks. It was the caching plugin. Error is gone.

February 27, 2020 at 9:09 pm #1188630

Victoria
Inactive Moderator

Hi megamazl,

So is the issue resolved now? Or od you need more help?

Best regards,
Victoria

February 27, 2020 at 9:13 pm #1188637

megamazl
Participant

Yes, it is resolved. No more help needed.

February 29, 2020 at 8:30 pm #1189063

Victoria
Inactive Moderator

Hi megamazl,

Thank you for letting us know.

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria
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