Viewing 5 posts - 1 through 5 (of 5 total)
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  • June 27, 2016 at 8:31 am #653698
    stuedal

    Hi, just recently the contact form is no longer sending e-mails to admin/recipient from SOME of the sites I have Enfold. Works fine on some, not at all on others. All of them running lateset version of Enfold (3.6.1) and latest version of WP

    Once the contact form is filled in, it neither sends the auto-reply northe the message to the receiving email address.

    All sites install at the same hosting provider.

    Please advise. Link to working/not working pages in Private Content

    June 27, 2016 at 9:20 am #653718
    Vinay

    Hey stuedal,

    Please try the steps provided here for a viable solution http://kriesi.at/documentation/enfold/my-contact-form-is-not-sending-emails/

    Let us know if you have any questions.

    Best regards,
    Vinay

    June 27, 2016 at 12:07 pm #653748
    stuedal

    The fix does not solve the problem. It is also possible to get contact forms from other themes to send mail,
    My hosting provider claims the PHP version of Enfold is too old. They block all PHP versions older than 5.5

    Only reason some of the sites are still working, is that they have not yet updated these webhotels.

    Is Enfold running an older version than PHP 5.5 ??

    • This reply was modified 8 years, 6 months ago by stuedal.
    June 27, 2016 at 12:23 pm #653758
    stuedal

    The fix does not solve the problem. It is also possible to get contact forms from other themes to send mail,
    My hosting provider claims the PHP version of Enfold is too old. They block all PHP versions older than 5.5

    Only reason some of the sites are still working, is that they have not yet updated these webhotels.

    Is Enfold running an older version than PHP 5.5 ??

    • This reply was modified 8 years, 6 months ago by stuedal.
    June 30, 2016 at 5:43 am #655083
    Ismael

    Hi,

    Is Enfold running an older version than PHP 5.5 ??

    I’m sorry but not sure what you mean by this. Are you referring to the php functions? Enfold are not using any deprecated php functions. It should be compatible with the latest version of php up to version 7.

    Best regards,
    Ismael

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