Viewing 6 posts - 1 through 6 (of 6 total)
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  • April 13, 2019 at 12:57 pm #1090346
    nordiccar

    I am using the Consulting Demo and I’ve added an Advance LayerSlider to the top of the welcome page. It appears to work fine within the editor but on the page it’s just a white space. I have absolutely no other plugins installed. I have tried installing the Enfold 2017 demo and the layerslider worked fine. Any help would be much appreciated.

    April 13, 2019 at 6:11 pm #1090412
    Nikko

    Hey nordiccar,

    I’m getting this error in the link below (private content):

    Using LayerSlider from a non-standard install location or having a different directory name could lead issues in receiving and installing updates. Commonly, you see this issue when you’re using a theme-included version of LayerSlider. To fix this, please first search for an option to disable/unload the bundled version in your theme, then re-install a fresh copy downloaded from CodeCanyon. Your sliders and settings are stored in the database, re-installing the plugin will not harm them.

    Can you try to deactivate layerslider that’s bundled with Enfold? since you have the standalone version of Layerslider in plugins.
    You can go to Enfold > Layout Builder > Integrated (Bundled) LayerSlider Plugin > Remove theme plugin files only and keep slides.
    Hope this helps.

    Best regards,
    Nikko

    April 14, 2019 at 11:18 am #1090573
    nordiccar

    Many, many thanks Nikko all working fine now. I have been tearing my hair out trying to fix this.

    April 15, 2019 at 4:05 am #1090814
    Mike

    Hi,
    Glad Nikko was able to help, unless there is anything else we can help with on this issue, shall we close this then?

    Best regards,
    Mike

    April 15, 2019 at 9:14 am #1090881
    nordiccar

    Yes, please close the issue. Many thanks.

    April 16, 2019 at 12:42 am #1091149
    Jordan Shannon

    Hi,

    If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

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