Viewing 9 posts - 1 through 9 (of 9 total)
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  • May 26, 2025 at 10:58 pm #1484709
    tomfon87

    Hi everyone,
    I recently installed the Enfold theme on my WordPress site hosted with Hostinger. However, when I try to import the “Enfold Construction” demo, I run into one of these two issues:

    Not all demo files load correctly (some images and pages are missing),
    or

    The import process gets stuck in an infinite loading loop and never finishes.

    I’ve already tried disabling additional plugins and confirmed that my PHP version is up to date. I’m on a Premium Hostinger plan, and server resources seem fine. Has anyone experienced this issue before? Any advice or alternative methods to successfully import the demo?

    Thanks in advance for your help!
    Tommaso

    May 27, 2025 at 10:10 am #1484717
    Rikard

    Hey tomfon87,

    Where can we see and reproduce the problem that you are having?

    Best regards,
    Rikard

    May 27, 2025 at 10:57 am #1484725
    tomfon87

    Hi Rikard,

    Thanks for your reply!

    The issue occurs when I try to import the “Enfold Construction” demo via Enfold > Demo Import. Sometimes the demo is only partially loaded (some images or layouts are missing), and other times the process gets stuck in an infinite loading screen.

    Let me know if you need any additional info like error logs or configuration details — happy to provide anything that might help.

    Thanks again for your support!

    Best regards,
    Tommaso (tomfon87)

    May 27, 2025 at 7:26 pm #1484744
    Rikard

    Hi,

    We are not able to reproduce that on our installations, so we would need to see it on your actual site. Please post login details in private.

    Best regards,
    Rikard

    May 27, 2025 at 11:00 pm #1484753
    tomfon87

    ecco i dati di accesso

    • This reply was modified 3 days, 4 hours ago by tomfon87.
    May 28, 2025 at 10:24 am #1484768
    Rikard

    Hi,

    Thanks for that. I’m seeing a 503 server error on the file in private. We cannot fix server errors for you unfortunately, so you might want to reach out to your hosting provider for further help. If you want to try to import the demo manually, then please let us know which content that you are interested in.

    Best regards,
    Rikard

    May 28, 2025 at 12:06 pm #1484777
    tomfon87

    Mi serve tutto della della Demo Construction

    May 29, 2025 at 5:00 pm #1484829
    tomfon87

    Hi Rikard,

    Thanks for checking and for the quick feedback.

    I’ll get in touch with my hosting provider (Hostinger) to investigate the 503 server error. In the meantime, I’d be happy to try a manual import of the demo.

    I’m specifically interested in the “Enfold Construction” demo — including homepage, layouts, styling, and sample content to speed up the setup.

    Let me know what files or steps I need to follow for the manual import, and I’ll proceed accordingly.

    Thanks again for your support!

    Best regards,
    Tommaso (tomfon87)

    May 30, 2025 at 10:16 am #1484858
    Rikard

    Hi,

    Thanks for the update. I’ve imported the top level pages for you, please let us know if you should need anything else. Note that images are not included, but I’m guessing that you will replace them with your own anyway? If not, then you can download them from the demo pages by right clicking on the image and select to save them on your local machine.

    Best regards,
    Rikard

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