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  • #1448600

    Hello,

    With recent updates to plugins in the last days, I’ve experienced issues with the website, namely not being able to access several backstore pages: Order List, Product List, single product update pages. I also could not run PayPal Payment and Woocommerce Shipment Tracking plugins at the same time. They would affect the overall site. I’ve checked all possible plugin conflicts and have narrowed it down to Jetpack which creates these problems when running Enfold theme. If I switch to a WP theme like Twenty Twenty-Four, the problems disappear and everything runs smoothly.

    Can someone advise if there is an issue with the theme right now that would cause this, or any other clues on what is the issue?

    Looking forward to your usual great service.

    Thank you

    #1448713

    Hey philipbrook,
    Thank you for your patience, I’m not sure that your trouble is related to the JetPack plugin, right now it is disabled but when I explore your plugins “Ni Cost Of Goods” and “WooDojo”
    I get the error and crash “There has been a critical error on this website.” I also see errors from your woocommerce-sales-by-country plugin TypeError: jQuery(...).datepicker is not a function
    So it looks like your site is still experiencing some conflits not related to your JetPack plugin, unfortunately it becomes very tricky when multiple plugins cause issues with each other. Perhaps if you tried enabling WP_DEBUG it will offer some clues as to what is causing these conflicts.

    Best regards,
    Mike

    #1449215

    Hello Mike,

    Just wanted to say thank you for your message. Thank you for suggesting WP_DEBBUG which I wasn’t familiar with. You are right, the problem is elsewhere.

    Best,

    Philip

    #1449356

    Hi,

    Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

    Best regards,
    Rikard

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