Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #1435806

    Good Afternoon Support

    For some reason I cannot get commenting to work with this one specific client. I have tried everything and I am at a complete loss. Are you able to poke around and see what this could be? I have the info int he private section below.

    Thanks so much in advance!
    MDM Team

    #1435841

    Hey amanda-mdllc,

    Thank you for the inquiry.

    The settings within the Settings > Discussion panel seem to be correct. We also activated the Comments and Discussion metabox for posts and confirmed that the Allowed comments option is enabled. Have you tried temporarily disabling any plugins to see if that resolves the issue?

    Best regards,
    Ismael

    #1435890

    Good Morning!

    I have and for the life of me I can’t figure out this issue. I reverted the version of WordPress, even took off the Enfold theme and used the blog theme and I cannot seem to get it to work. Since non of that works do you have a commenting plugin that you recommend that works great with the theme? They want commenting turned on.

    #1435925

    Good Afternoon,
    We figured this out so out the box settings (which normally work ) there was a setting to turn off commenting after 14days. Once we unchecked that from the discussion section the commenting are popped up.

    Just wanted to let you know incase that ever happens again. We can close this task.

    #1435941

    Hi,

    It’s good to know that you’ve found the option. We were not aware of it either. If you have any further questions about the theme, please don’t hesitate to open another thread.

    Have a nice day.

    Best regards,
    Ismael

Viewing 5 posts - 1 through 5 (of 5 total)
  • The topic ‘Enfold Commenting Not Working’ is closed to new replies.