Viewing 9 posts - 1 through 9 (of 9 total)
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  • February 20, 2017 at 8:11 pm #749541
    sensiblekaren

    Hello, I have enclosed some links below, one to a site I am just starting today so everything is up to date… and one to someoneelse’s who appears to have the same issue, so think it might be affecting all.

    Under venue it says

    Venue

    avia_transparency_logo

    Uder organisers

    Organisers

    avia_custom_background_image

    February 20, 2017 at 9:05 pm #749572
    Nikko

    Hey sensiblekaren,

    Can you backup your site first then try the solution I gave on this thread: https://kriesi.at/support/topic/avia_transparency_logo-appearing-on-events-pages/#post-709603 (please don’t include the instructions in Quick CSS) :)

    Best regards,
    Nikko

    February 20, 2017 at 9:06 pm #749574
    Basilis

    Hey sensiblekaren!

    Which plugin is that one?
    It seems to be pulling wrong informations from the database, to the selected fields.
    Can you please let us know which one it i?

    Best regards,
    Basilis

    February 21, 2017 at 12:54 pm #749911
    sensiblekaren

    Thank for your replies Nikko and Basilis.

    Nikko – thanks for the link to the solution… I have never run code in phpmyadmin before but am hoping if I give you access if the same offer applies to me and would be so very grateful if you could run and resolve this issue. I have taken a full backup of the site and made a duplicate.

    February 23, 2017 at 3:59 pm #750962
    sensiblekaren

    Hello, know you guys are very busy but I would be grateful with some help with this as have held off doing any more work until I am sure this issue with the event calendar can be resolved and I really don’t know to do this safely in phpmyadmin! Please let me know if you can help. Thanks a lot! Karen

    February 24, 2017 at 4:35 am #751208
    Nikko

    Hi Karen,

    We apologize for the delay, there are a lot of queries in queue and we try to answer as soon as we can. Thanks for the phpmyadmin access, you can change the password now and the issue should be fixed on your site as I have already run the code :)

    Best regards,
    Nikko

    February 24, 2017 at 10:53 pm #751631
    sensiblekaren

    Hi Nikko

    I really appreciate you taking a look and running the code, thanks so much. However, although it has removed:
    avia_transparency_logo

    and

    avia_custom_background_image

    None of the Venue information is showing up and I have added it.

    None of the Organizer info is showing up apart from the name and I have added info in all fields.

    See link to example event below.

    Many thanks.

    February 27, 2017 at 2:02 pm #752250
    sensiblekaren

    Once I deleted the demo events that were imported with the demo content and created my own events the problem went away so all working fine now. Thanks very much for your help.

    March 1, 2017 at 6:59 am #753446
    Rikard

    Hi,

    Great, thanks for the feedback and sorry for the late reply. Please let us know if you should need any further help on the topic.

    Best regards,
    Rikard

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