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  • #549689

    Hallo, I m using Enfold wiht WPML as Plugin. Other installed Plugin is only Yoast SEO.
    I have the problem that when I want to create a translation of a page and then switch to advanced layout editor, Enfold layout Editor Windows, just load and load and load, but nothing happen.
    It also dont load the default language content (If I klick for example on “copy content from english”)
    On frontend i cann see the content, but in backend keep the editor loading and I have no chance to change the content.

    If I deactivate the wmpl plugin, the Advanced editor works normally
    I m useing:
    Your current Parent Theme (Enfold) Version Number is 3.4.3 WPML Multilingual CMS 3.3.3

    Thank you
    Antonio

    • This topic was modified 8 years, 11 months ago by LA_BREVA.
    #549840

    Hi LA_BREVA!

    there might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account: http://kriesi.at/documentation/enfold/install-enfold-over-ftp/

    Best regards,
    Andy

    #549849

    I just upload a picture, where may show the problem. On frontend, it loads the content, while in backend in the advanced editor, keep on loading and I don t have chance to work on the translated content.
    Try to reinstall Enfold? I m using a childtheme. Could be this the problem?
    Thank you Andy

    #550177

    Hey!

    It is also possible that one of the other installed plugins is not compatible with WPML. Please try to deactivate all plugins except for WPML then test the editor again. Post the login details here, we would like to inspect it directly.

    P.S: Version 3.4.6 is out so you might want to update the theme to the latest version.

    Regards,
    Ismael

    #550337

    Hallo Ismael, I upload the new version of the theme, but same problem.
    If for example, I deactivate the WPML Multilanguage CMS plugin, then I can see the editor and translate the content. Then Reactivate WPML and The content is updated.
    But should work withouth activate and deactivate Plugins for changing the text
    See my login and information in the private box

    What also I notice, is that if I open the Netherland Page and click on “preview change” on the right side, On frontend I will get an empty page, while if I call the Page clicking on the Flag, I get the right content.

    thank you

    #551550

    Hi!

    Thank you for the info. It seems to be an issue with the ajax load (wp-admin/admin-ajax.php), same problem on this tread. Unfortunately, the thread ended without any solution. We installed a debug plugin to inspect the issue more closely but the WP_DEBUG constant is disabled on your installation. Please enable it in the wp-config.php file. https://codex.wordpress.org/WP_DEBUG

    I also noticed that the site is using an older version of php. Please ask your hosting to provider if they can upgrade it to version 5.4 or later.

    Best regards,
    Ismael

    #551563

    Hi!
    I am using WP 4.4 and Enfold 3.4.6 and my aviva builder is not loading at all. I have another website on 4.4 and Enfold 3.2.3 and i am using it to build right now. I’m not so techy and its frustrating for me. What should i do?

    Thank you.

    #552058

    Hallo Simael,
    I aktivate the
    define( ‘WP_DEBUG’, true );
    define( ‘WP_DEBUG_LOG’, true ); , ist also Aktivated.
    I asked for upgrading the php. version

    Is there any workaround that I could use, so i can working ahead on the page?
    May just add a new page,define a lsingle anguage instead to use the “translate WPML option” ?

    Could be there a solution soon?
    My I need to send to WPML Support?

    thank you

    • This reply was modified 8 years, 10 months ago by LA_BREVA.
    #554590

    Hey!


    @genecia

    Follow the instructions of Ismael. If you can’t do it yourself, then you need to hire a freelance developer for this job.


    @LA_BREVA

    Yes, send it to WPML support as well. Does this issue happen when activating a default WordPress theme as well? I think you need to wait until you host updated your php version.

    Regards,
    Andy

    #554875

    Hello Andy, yes I send it yesterday to WPML support. I notice that other peoples sometimes had same problem. I tryed all the solution I found on WPML Forum, but no one worked.
    This happen only with enfold editor. Is the same wich on, if advanced layout editor or nromal editor. The advanced layout editor load infinitely, the normal editor show a blank field.
    If I deactivate the WPML cms plugin, then I the editor works fine. But I cannot always activate and deactivate the plugin each time I need to translate apage :(.

    #557021

    Hey!

    try to deactivate all other plugins but WPML, to check if one is causing this issue and let us know about your results. You are using an old version of WPML, please upgrade to v3.3.5 and let us know if you still need help afterwards.

    Regards,
    Andy

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