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Posts
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Hi,
1) I am using enfold theme with WPML. It is not translating woocommerce strings and another labels like at checkout pages etc. I think the problem is in the enfold theme because if i enabled another theme than it works fine and translate all the strings into another languages (like italian).
2) Another problem is that if i change the order of variation of woocommerce product than it does not show that variations at front end in selected order.
Here is my site url https://mysnsi.scubasnsi.com/it/product/kit-easy-diver/
Please solve these issues as soon as possible, I shall be very thankful to you.Thanks
Hi scubasnsi,
Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.
Thanks,
RikardHi Rikard,
Thanks for reply. I am sharing temporary login details of admin. It is a multisite network.Thanks
Hi,
Please deactivate all plugins but wpml one by one to check which one is causing this issue and let us know if this solves the problem.
In addition to that, please let us know if we are allowed to deactivate one or more of your plugins as well for testing purposes :)Best regards,
AndyHi,
I have checked by doing deactivate all plugins but nothing happened. The problem is with theme. When i activate another theme than all the string get translated without any problem.
Also i have used this function in my php templates _e(‘firstname’,’wordpress’) to translate my custom strings. Same issue is occurring with these also. All my custom strings get translated when i use theme another than enfold theme.Please solve this issue it is very urgent because i want to use enfold theme only. I shall be very thankful to you.
Thanks.
Hi,
You are running version 3.5.4 of the theme, could you try updating to the latest one (3.6.1) to see if that helps please?
Regards,
RikardHi,
I have updated my enfold theme but there is no change in string translation. Still it is not translating the templates strings and woo commerce strings.
Thanks
Hi,
It will be better if you solve this issue as soon as possible it is very urgent so please answer quickly if possible.
Thanks in advance.
Hi,
Sorry for the delay, Please refer to these links for a viable solution:
http://wpml.org/documentation/getting-started-guide/theme-localization/
http://wpml.org/documentation/getting-started-guide/string-translation/Best regards,
VinayHi,
Sorry I have checked again by deactivating all the plugins but it does not work. Its theme issue please solve this as soon as possible.
Thanks
It’s unbelievable that after 12 days you did not give any helpful support. If the theme is not compatible with our system yo should simply and honestly say instead of giving us links for basic knowledge that we know already.
Thanks for you wonderful supportHi,
I changed your theme to “Memberlite” theme, but the page in question looked exactly the same. Could you fix it already?
Best regards,
AndyHi,
I do not know why you said that. This is the screenshot of the url you sent to me, after activating memberlite theme.you can download it here
https://www.dropbox.com/s/hx4mqa3yq7inseq/Schermata%202016-06-21%20alle%2015.33.56.png?dl=0
as you can see everything is translated correctly.
And this is the same page screenshot with enfold.
https://www.dropbox.com/s/ehrasebg6r9c5vk/Schermata%202016-06-21%20alle%2015.39.35.png?dl=0
As you can see translations are not correct.Are yo able to send me your screenshot without translation with memberlite? or maybe you checked in the english page!
I reactivate the enfold theme now so you can compare and see differences.
I can’t believe!!Hi,
I checked again and changed themes, but I can’t see any differences:
Are you using any caching on your server? or why isn’t there any difference when changing theme?Best regards,
AndyYou continue to say that you do not see any difference but there is. Look at the image I sent to you and at your. In the one I sent to you with the memberlite theme there is “Aggiungi al Carrello” in yours there is “add to cart” in memberlite there is “scegli un opzione” in yours there is “choose an option”.
How do you do your job? I’m really astonished!
Kind RegardsOk it is now 22 days from my first post introducing the problem. Do you think you’ll give support on that or not?
Just to know so I can rate your service.
ThanksHey!
We are very sorry for the confusion and for the delay. We checked one of the products page today and the “Choose an option” and “Add to cart” strings or text are translated properly. Did you figure this out? https://mysnsi.scubasnsi.com/it/product/kit-easy-diver/
Best regards,
Ismael
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