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Hello, we have activated the Enfold Child Theme on our site. The people who created the site back then are no longer around. I have taken over the role. I noticed that we have an old version of Enfold. In order to update this, we need a private Envato key. But we no longer have this. What should we do next? Do we have to buy Enfold again?
Additionally, editing the LayerSlider doesn’t work. Is this due to the old Enfold version?
Hey Pascal,
Please refer to this on how to register your theme license: https://kriesi.at/documentation/enfold/theme-registration/
If you don’t have or can’t get access to the account which was used to buy your license, then I would recommend that you buy your own license. Otherwise you will have problems every time you want to update or access the theme files.
Best regards,
Rikard
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