Viewing 10 posts - 1 through 10 (of 10 total)
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  • #620917

    Dear Support,

    After fixing the issue with the WordPress 4.5 update, I now see that the side menu in the Enfold Child Theme control panel is not showing.

    Here’s a screenshot:
    https://dl.dropboxusercontent.com/u/39385130/Screen%20Shot%202016-04-24%20at%2023.18.38.png

    Please advise.

    Thank you,

    Tim

    #621927

    Hi Tim,

    Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Regards,
    Rikard

    #622011

    Hello Rikard,
    Attached. Please advise. Thank you.
    Cheers,
    Tim

    #622813

    Hi,

    There is a user/pass prompt most likely set in your .htaccess file before coming to the login page, could you post details for that as well please?

    Thanks,
    Rikard

    #622903

    Dear Rikard,

    Right you are. Attached.

    Thank you.

    Tim

    #624170

    Dear Rikard,

    Any news from your end?

    Many thanks,

    Tim

    #624175

    Dear Rikard,

    Another discovery: when I go to edit the home page, I just get a spinning wheel, but no content. See link to screenshot. Clearly there is a conflict somewhere.

    Thanks for your help.

    Tim

    #624440

    Hey!

    There are still some errors in console. It is possible that there are some plugins that are causing this conflict or the script is loading before the jQuery is loaded.

    To find the plugin in conflict please follow the below steps

    1. Goto plugins page > Deactivate all active Plugins
    2. Updated WordPress and Enfold to latest version if you have not.
    3. Activate one plugin at a time… refresh the page and check for the issue.
    4. Make sure the plugins are all updated

    If the above don’t resolve the issue please add the below code in functions.php to force load jQuery before other scripts.

    /* Force load jQuery First */
    if (!is_admin()) add_action("wp_enqueue_scripts", "my_jquery_enqueue", 11);
    function my_jquery_enqueue() {
       wp_deregister_script('jquery');
       wp_register_script('jquery', "http" . ($_SERVER['SERVER_PORT'] == 443 ? "s" : "") . "://ajax.googleapis.com/ajax/libs/jquery/1/jquery.js", false, null);
       wp_enqueue_script('jquery');
    }

    Regards,
    Vinay

    #624793

    Dear All,

    I figured out the problem: it was the Shortcode Exec PHP plugin (which is actually deprecated.)

    The plugin that can take its place: Add Shortcodes Actions And Filters

    Thank you Rikard and Vinay for your help.

    Cheers,

    Tim

    #625479

    Hi Tim,

    Great, glad you found the problem. Let us know if you should need any further help on the topic.

    Best regards,
    Rikard

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