Viewing 6 posts - 1 through 6 (of 6 total)
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  • August 4, 2015 at 9:06 am #482576
    draig

    The Enfold Child Latest Portfolio Widget has a window that should list the portfolio categories and the ability to multiple select which ones. For me, the window only says “Select Category”

    August 4, 2015 at 4:44 pm #482817
    Elliott

    Hi draig!

    Your sure you have some categories created for the portfolio posts? Make sure your using the latest version of Enfold, 3.2.3, and deactivate all plugins while testing.

    If your still having trouble then send us a WordPress login and we’ll take a look.

    Best regards,
    Elliott

    August 4, 2015 at 5:43 pm #482877
    draig

    Hi Elliot,

    Thanks for your help.

    There are portfolio categories Video, Audio, Photography and HTML
    We are using the latest version of Enfold 3.2.3 (which by the way, updates from within WordPress never work for us. I always have to manually update Enfold via FTP)
    We are in the middle of a critical moment and I do not want to disable all plugins right now as that will disrupt the site.

    I included login info for you in the private content if you want to take a look.

    August 5, 2015 at 9:43 am #483164
    Rikard

    Hi,

    The widget seems to be displaying fine on the frontend but I can see that it’s not listing the categories in the widget backend, it’s working fine on my local installation so I think disabling widgets to find out if there’s a conflict would be the first course of action to take in finding the cause.

    Thanks,
    Rikard

    August 5, 2015 at 6:12 pm #483519
    draig

    The widget is displaying fine, but I would like to exclude the HTML category from the list and cannot.

    I disabled any plugins that have anything to do with widgets such as other types of widgets and widget logic. This did not fix the issue.

    August 6, 2015 at 9:27 am #483748
    Rikard

    Hi,

    Ok, could you try to overwrite the theme files with a fresh copy from your Themeforest account via FTP?
    http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Thanks,
    Rikard

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