Enfold Child Facebook Like Widget not working on Firefox - Support

Viewing 7 posts - 1 through 7 (of 7 total)

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October 4, 2016 at 7:42 am #694906
Micheal0424
Participant
The Enfold Child Facebook Like widget works on Chrome but is not showing up on Firefox.

Just the title shows up (the one I typed in), no sign of the Facebook box at all.

I cleared the browser cache in firefox and still no Facebook widget.

How can this be fixed?

The theme and WP are both up to date.

Thank you.
- This topic was modified 8 years, 2 months ago by Micheal0424.
October 4, 2016 at 3:39 pm #695095

educode
Participant

Same for me!

October 4, 2016 at 4:00 pm #695117

Yigit
Keymaster

Hi!

It does show up fine on my end in normal window but it is hidden on private window and that is because tracking protection which you can read more here – https://developer.mozilla.org/en-US/Firefox/Privacy/Tracking_Protection

Regards,
Yigit

October 23, 2016 at 6:13 am #702895

Micheal0424
Participant

I am not using private window browsing and it is not showing up for me?

Is there anything else that could be causing this issue?

Thanks.

October 23, 2016 at 8:56 am #702937

Basilis
Inactive Moderator

Hi!

Please take a look here
https://support.mozilla.org/en-US/questions/963125

and confirm if it is a http or a https issue.

Thanks a lot for your patience

Regards,
Basilis

March 1, 2017 at 7:05 pm #753875

Micheal0424
Participant

Is there anything that we can do on our end to prevent this from happening in regards to the website?

Thank you.

March 7, 2017 at 1:35 pm #756971

Andy
Inactive Moderator

Hi,

you could search for a plugin which forces your website to use https instead of http.

Best regards,
Andy
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