Viewing 18 posts - 1 through 18 (of 18 total)
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  • May 13, 2023 at 5:18 pm #1407277
    Game-Box

    Hi,

    On our website https://www.serwis-konsol.com during edition of any post and after saving content in popup editor we have error in console:
    [Error] TypeError: null is not an object (evaluating ‘editor.setContent’) (anonimowa funkcja) (avia-builder.js:1646)

    I think because of that no changes save on post after publishing it on page with gutenberg. Now we cant edit any post.

    May 13, 2023 at 5:18 pm #1407278
    Game-Box

    Of course we have latest version of Enfold with active update with ThemeForest.

    May 13, 2023 at 9:12 pm #1407303
    Rikard

    Hi,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    May 13, 2023 at 11:24 pm #1407316
    Game-Box

    here is a access
    https://www.serwis-konsol.com/wp-admin/

    May 14, 2023 at 10:55 am #1407340
    Rikard

    Hi,

    Thanks for that. I created a test post, but I can’t see any problem there. How can we reproduce the problem you are seeing?

    Best regards,
    Rikard

    May 14, 2023 at 1:49 pm #1407356
    Game-Box

    https://streamable.com/brehmi

    May 15, 2023 at 3:41 am #1407406
    Ismael

    Hi,

    Thank you for the short clip.

    To fix the issue temporarily, please try to edit the themes/enfold/config-templatebuilder/avia-template-builder/assets/js/avia-builder.js file and look for this code around line 1640.

    if( typeof editor != "undefined" )

    Replace it with:

    if( typeof editor != "undefined" || typeof editor != null )

    You may need to toggle or temporarily disable the Enfold > Performance > File Compression settings after doing the modification.

    Best regards,
    Ismael

    May 15, 2023 at 4:37 am #1407410
    Game-Box

    thanks!

    May 15, 2023 at 4:14 pm #1407451
    Rikard

    Hi,

    Great, I’m glad that Ismael could help you out. Please let us know if you should need any further help on the topic, or if we can close it.

    Best regards,
    Rikard

    May 18, 2023 at 1:07 am #1407783
    Game-Box

    again, more problem with edit, look at this:
    https://www.serwis-konsol.com/wp-admin/post.php?post=36645&action=edit

    [Error] TypeError: null is not an object (evaluating ‘editor.setContent’)

    (anonimowa funkcja) (avia-builder.js:1646)

    May 19, 2023 at 4:59 am #1407907
    Ismael

    Hi,

    Thank you for the update.

    We can’t seem to reproduce the issue on our end. Did you remove the modification that we suggested above? Please provide a screenshot or a short clip of the issue.

    Best regards,
    Ismael

    May 26, 2023 at 9:31 pm #1408729
    Game-Box

    Hi,

    here is a movie from our Client: https://www.youtube.com/watch?v=aeHulrK3pvw
    He says that problem still exist, some block are saved, some can’t be.

    May 29, 2023 at 2:47 am #1408915
    Game-Box

    We still waiting for help.

    May 31, 2023 at 12:19 am #1409073
    Game-Box

    ???

    June 1, 2023 at 4:42 am #1409241
    Ismael

    Hi,

    Sorry for the delay. We are able to modify the content of the post and save it properly without encountering the error. Please check the private field. Can you still reproduce the issue on your end?

    Best regards,
    Ismael

    June 6, 2023 at 4:03 pm #1409772
    Game-Box

    The website is still having some problems. It occurs randomly – one day I can make changes, the other day I can’t. Some elements are also blocked and I can’t change them: For example, on the subpages, I have reviews of my company. At the moment, I cannot change them on most pages.

    The problem is visible the most under the following link: https://www.serwis-konsol.com/naprawa-ps5/ps5-problem-z-napedem/ – The page is totally blocked, I can’t change the title or photo… But one remark! If you make changes and save them, don’t use the preview, because it shows everything properly. Please open the page in the new tab and refresh… the changes will not be visible there.

    June 7, 2023 at 12:18 pm #1409874
    Game-Box

    access

    June 8, 2023 at 12:41 pm #1409980
    Nikko

    Hi Game-Box,

    Are you using a child theme? if yes, please add this PHP Snippet in your child theme’s functions.php, if you don’t have one, then you can use a plugin called WPCode – Insert Headers and Footers and insert it as a PHP Snippet:

    function custom_avf_post_css_create_file( $create ) {
	return false;
}

add_filter( 'avf_post_css_create_file', 'custom_avf_post_css_create_file', 10, 1 );

    Hope it helps.

    Best regards,
    Nikko

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