Viewing 6 posts - 1 through 6 (of 6 total)
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    Posts
  • February 21, 2019 at 11:34 pm #1070143
    Zetrh

    Hello team Kriesi. I have a problem with the update. This is what Enfold Theme Options/Theme Update says:

    Theme Updates
    No Updates available. You are running the latest version! (4.5.3)

    Although on 2019 Feb 13th you released Version 4.5.4

    What can I do in order to update the theme, without reinstalling the theme with fps or other?

    February 23, 2019 at 5:50 pm #1070708
    Victoria

    Hey Zetrh,

    Please try the following plugin in order to clear WordPress transients: https://wordpress.org/plugins/transients-manager/

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    February 23, 2019 at 5:59 pm #1070712
    Zetrh

    Hello Victoria. Thanks for your answer. Sure think. I will give you in the private content all the necessary data. Thanks

    later edit: I used the transients manager in order to delete transients. Still have the same issue with the Enfold Update

    February 25, 2019 at 7:37 pm #1071435
    Victoria

    Hi Zetrh,

    Thank you.

    Please deactivate Jetpack and see if the issue persists.

    If that does not help, your fastest option would be the FTP update.

    Best regards,
    Victoria

    February 25, 2019 at 10:44 pm #1071506
    Zetrh

    I deactivated Jetpack and I still had the same issue. I finally decided to upload the new updated theme with the FTP, do to the fact that I use a child theme. I really hope that this wont be the same on every update. :( Thanks for your help. You can close the thread.

    March 1, 2019 at 7:02 am #1072919
    Ismael

    Hi,

    Thanks for the update and for your patience. Please don’t hesitate to open a new thread if you encounter this issue again.

    Have a nice day.

    Best regards,
    Ismael

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Viewing 6 posts - 1 through 6 (of 6 total)
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