Viewing 4 posts - 1 through 4 (of 4 total)
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  • February 5, 2017 at 10:40 pm #743070
    RainaN

    Hi there,

    I just tried installing the App Demo from the Enfold theme.

    Now at the top of the site I am getting this message:

    Warning: include(/home/content/a2pnexwpnas03_data02/32/3862732/html/wp-content/uploads/avia_fonts/Flaticon/charmap.php): failed to open stream: No such file or directory in /home/content/a2pnexwpnas03_data02/32/3862732/html/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/font-manager.class.php on line 488

    Warning: include(): Failed opening ‘/home/content/a2pnexwpnas03_data02/32/3862732/html/wp-content/uploads/avia_fonts/Flaticon/charmap.php’ for inclusion (include_path=’.:/usr/local/php5_6/lib/php’) in /home/content/a2pnexwpnas03_data02/32/3862732/html/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/font-manager.class.php on line 488

    I don’t know what to do. Thanks!

    February 6, 2017 at 7:09 am #743180
    Rikard

    Hey RainaN,

    Thanks for the login details. Could you please try to overwrite the theme files with a fresh copy from your Themeforest account via FTP to see if that helps? http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Best regards,
    Rikard

    February 6, 2017 at 2:58 pm #743392
    RainaN

    Hi there,

    I overwrote the theme files using FTP, but still getting the same error message.

    What should I try next? Thanks!
    Raina

    February 10, 2017 at 5:53 pm #745524
    Andy

    Hi,

    There might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:

    Install Enfold over FTP

    Also make sure you have enough php memory limit, we recommend 256MB.

    Best regards,
    Andy

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