Viewing 7 posts - 1 through 7 (of 7 total)
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  • October 6, 2019 at 7:02 pm #1145484
    headbentdesign

    Hi guys and gals.

    This is a new issue that has arisen with my last two Enfold builds.

    The column “animations” have stopped working.

    See here; scroll down and you’ll see that none of the column animations are working. https://ingramsteyerconstruction.com

    I’m getting ready to build another website, and don’t want this to happen again. I’m using the latest version of WP, the Enfold theme, and cannot think of what could be causing it.

    I even reached out to my hosting gurus at Flywheel, and have attached their response in the private box below.

    Hope you can help me with this.
    Thank you.

    October 7, 2019 at 6:28 am #1145630
    Nikko

    Hey Patrick,

    Can you try to modify shortcodes.js file, located in wp-content > themes > enfold > js > shortcodes.js, then look for this code (line 1186 in Enfold 4.6.3):

    if(!endTriggered && !avia_is_mobile && $('html').is('.avia-safari') ) {

    replace it with:

    if(!endTriggered && $('html').is('.avia-safari') ) {

    Best regards,
    Nikko

    October 7, 2019 at 9:27 pm #1145915
    headbentdesign

    Thanks Nikko! That worked!

    You’re awesome.

    Cheers!
    Patrick

    PS, for anyone else trying this hack, make sure the theme is updated to the latest version—or it won’t work.

    October 7, 2019 at 9:46 pm #1145929
    headbentdesign

    Nikko,

    This new code worked like a charm for https://ingramsteyerconstruction.com, but would not work for this one: http://shayamarkovits.flywheelsites.com

    See user and pass below to view the page.

    I double-checked to make sure the theme and WP versions were up-to-date, and they are.

    Can you use your guru talents to see if you might know what’s happening?

    I’ve tried refreshing the browser, and even the hosting cache. No success. :-(

    October 9, 2019 at 3:31 am #1146327
    Nikko

    Hi headbentdesign,

    I have checked your site and I don’t see any js errors in the console.
    Try to flush out cache and deactivate any caching plugins, then temporarily disable all plugins and check if it works again.

    Best regards,
    Nikko

    October 10, 2019 at 8:55 pm #1146939
    headbentdesign

    Hi Nikko, thanks for the response.

    I’ve not only cleared my cache on a hosting level multiple times, I’ve also cleared the browser (Safari) cache.

    Still no animation.

    Also, I actually have NO plugins on associated with this site yet. Still in the design phase.

    Do you see animations when you scroll down on the page? Because I do not.

    Thank you.

    So odd.

    October 14, 2019 at 4:25 am #1147680
    Nikko

    Hi headbentdesign,

    The slider on top shows some fade in animation on load but the other elements below does not show any animations at all.
    Can we try to check the settings? please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

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