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Posts
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Dear support,
i have a problem with the sitemap from rankmath and enfold.When i create/duplicate a new page, than go the page-sitemap.xml site in error and bring this: There was a critical error on your website.
Only the page-sitemap.xml
The other sites don’t go in error.
/post-sitemap.xml and /category-sitemap.xml functionThan switch i in a other theme (Twenty Twenty-Four) and than is the page-sitemap site every right visible with all pages from my site.
What could be the problem? What should I do?
Thanks strumpel
Hey strumpumpel,
That is odd, I’m not able to reproduce this error on my test site, with rankmath activated I’m able to create/duplicate new pages and tey show in the sitemap and I get no errors. Perhaps it is your duplicate plugin or a different plugin. Try disabling all of your plugins. If that resolves the issue, reactivate each one individually until you find the cause.
If you have any customized files in your child theme, such as header.php & footer.php, try switching to the parent theme or remove these files we do not recommend adding these files to your child theme, it is the most common reason for errors after updating. Any customizations you wish to make should be done in your child theme functions.phpBest regards,
MikeHello Mike,
thanks for your help!
I have now started a test…
All Plugins deactivated. Only rank math not.
The Problem is beetween enfold and rank math …. :(
<<If you have any customized files in your child theme, such as header.php & footer.php>> NoI delete the contents from function.php from enfold child and make the test.
New page or change a existing page –> /page-sitemap.xml is down —> 500 error
Not Plugin conflict with others plugins…I have 202 pages in my /page-sitemap.xml
I switch too twenty theme –> /page-sitemap.xml come back with all pages
I switch back too enfold child –> /page-sitemap.xml remains with all pages
I creat a new page or change a existing page –> /page-sitemap.xml is every down —> 500 errorSure! I switched also enfold child and enfold parent between …. –> the same error and problems
Anybody have a idea???
Please!
Hi,
A 500 error is a sever error, try checking your server logs and check your WordPress ▸ Tools ▸ Site Health ▸ Server for low settings like the PHP max input variables try comparing to these:
Are you using PHP v8.3? try rolling down to v8.2 or v8.1
I checked my test site again and I also have over 200 pages but I don’t have any errors and we have not had any other reports. Try going to WordPress Menu → Rank Math SEO → Status & Tools → Import & Export and switch to Advanced Mode and try exporting your settings:
and I will try importing them into my test site, perhaps it is a setting that I didn’t set the same way you did. Are you using the free version or the paid version? I don’t have access to the paid version, so try exporting your settings and then downgrade to the free version and test again.Best regards,
MikeHey Mike,
thanks so much!I will make any test!
My PHP Versions i have all changed for and back.
Now i use 8.1.23 …. Problem is still there …I test now ….
@Mike???? :)))
Sitemap works properly again!
Yeah!
Your tip with the php memory limit was the right path!
In my error logs come every the php memory limit error…
OMG.
I agreese the limit with the wp-config.php.
And now it seems to be working again.Thanks for your great help!
Stay stable and have a merry Christmas!strumpel :)
Hi,
Glad to hear that you have this sorted out 🎉 If you have any further questions please create a new thread and we will gladly try to help you.😀 Thank you for using Enfold and have a Merry Christmas 🎄Best regards,
Mike
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