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  • #1331236

    Good day everyone!

    I am running into an issue with Enfold and using PMP to manage specific content. While I have had success with this in the past, for some reason, I am hitting an odd snag now.

    I have 3 membership levels in PMP for Membership:

    • Members – Basic
    • Members – Intermediate
    • Members – Top Tier

    In Post Categories, I have the following Category Structure:
    Chamber Members –– members
    –– Chamber Member – Basic –– basic
    –– Chamber Member – Next Level –– next-level
    –– Chamber Member – Top Tier –– top-tier

    I have created 3 Posts, with each categorized by the corresponding membership level.

    If I put a Blog Posts Element on a page, it will show all 3 posts, if viewing as a Top-Tier Member.
    As a Intermediate Level Member, it shows No Posts Found. It should show 2 posts.
    As a Basic Member, I again get No Posts Found. It should show 1 post.

    To try to validate the permission structure for the posts, I tried viewing the posts directly, and it appears to hold the permissions correctly. So, I am guessing it might be an issue with the blog posts avia element not pulling correctly, but that is wild speculation at this point.

    I have tried all sorts of combinations of re-categorizing, specifying them on a post-by-post basis, but cannot seem to get expected items in the list. I have gone back and re-created everything, re-read the documentation, but cannot find what I am doing wrong. I am very open to ideas or suggestions.

    I have included multiple logins, one for each level, with corresponding credentials, if you would like to see firsthand. I also tried to give links for everything to make it easy to find examples. If you need anything else, please let me know!
    -jason

    #1331337

    Hey Jason,

    Thank you for the inquiry.

    It seems to be working as it should. All posts are visible when logged in as a top tier user and we can only see a single public post when using the basic account. Did we miss anything?

    Please check the screenshots in the private field.

    Best regards,
    Ismael

    #1331353
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    #1331355
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    #1331503
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    #1331577

    Hi,
    Thank you for your patience, I had not used PMP before but I installed the free version on the demo site and created 3 levels, and assigned three blog posts to the three levels with the fisrt level only having access to one post, the second level assess to two posts and the third level having access to all three posts.
    I let the plugin setup all of the account pages and made all of the accounts free so that I could test without spending hours setting options, so in the end the levels showed the expected number of posts and when I canceled my levels I didn’t see any of these posts. So I would say that a test on Enfold with no other plugins worked correctly.
    I do see that on your site the basic level only shows the publicly viewable post
    2021-12-04_009.jpg
    and the same for the intermediate level only shows the publicly viewable post
    2021-12-04_008.jpg
    only the toptier shown all posts.
    2021-12-04_010.jpg
    but on my test site I didn’t have the account page showing the posts, I only saw the posts on the blog page so perhaps there is only an error in how these account pages were created, try creating a blog page with all four posts on it and see if it changes correctly depending on the login.
    If this doesn’t help please include an admin login in the Private Content area so we can be of more assistance.

    Best regards,
    Mike

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