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  • January 28, 2021 at 12:18 pm #1276039
    Annika
    Guest

    Hi.
    I bought your theme Enfold from ThemeForest. I got purchase code: 3f479db5-cbdb-4bb8-9778-46b113e5f189. Problem is that Advanced Layerslider stopped working. When I click to Activate button and enter my code I get answer “Invalid licence key”. I need Your help with this problem ASAP. Thank You!

    January 28, 2021 at 5:11 pm #1276084
    Yigit

    Hi Annika,

    Thanks for contacting us!

    Could you please make sure that you are using the latest version of Enfold which is currently 4.7.6.4 – https://kriesi.at/documentation/enfold/theme-update/.

    If you have updated your server to PHP8, that might be the issue. If that is the case, please temporarily downgrade it to 7.x. We are going to release new version of Enfold very soon which will bring up PHP8 and WP 5.6 compatibilities.

    Also, LayerSlider is bundled in Enfold therefore you do not get a separate purchase code for it. You should be able to use it out of the box.

    If suggestions above does not help, please login to our support forums, create temporary admin logins and post them privately so we can look into it :)

    Best regards,
    Yigit

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