Viewing 6 posts - 1 through 6 (of 6 total)
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  • August 23, 2020 at 5:14 am #1240035
    stanlela

    Logged into admin today and found the Enfold menu will not open the pages to make changes. Everything else is working and visible, just these menu items for the Enfold section. I upgraded to Enfold Version: 4.7.6.3 and still no luck.
    I disabled all plug-ins, did not help.

    Thank you in advance for any assistance you can provide.

    August 23, 2020 at 3:46 pm #1240120
    Victoria

    Hey stanlela,

    I was still asked for a password. Please share credentials in private.

    Could you please attach some screenshots of the issue?

    Best regards,
    Victoria

    August 23, 2020 at 6:32 pm #1240183
    stanlela

    So much for the plug-in “Temporary Login Without Password”. I just created a user, credentials in the private section.
    In Microsoft Edge… No matter what item I choose on the Theme Options menu, it goes to the same page and I cannot update any of the information.

    I discovered this morning that it works OK in Chrome. So I do have a work-around, but would like to know if you can give me any reason why Edge is the culprit.

    I do not see a way to attach a screenshot, but it is just the Theme Options menu on the top of the page when I log in as an Administrator.

    August 24, 2020 at 5:48 am #1240253
    Nikko

    Hi stanlela,

    Thanks for giving us admin access.
    I have checked your site using both Chrome and MS Edge and it seems to work properly even in Edge.
    Can you try to clear the browser cache? or maybe there are extensions or edge addons that you may need to disable.

    Best regards,
    Nikko

    August 30, 2020 at 12:11 am #1241861
    stanlela

    I did clear cache and disable all extensions. It works in Edge now. Thank you!

    August 31, 2020 at 2:03 am #1242028
    Nikko

    Hi stanlela,

    We’re glad to hear that :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

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Viewing 6 posts - 1 through 6 (of 6 total)
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