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  • April 25, 2017 at 2:05 pm #782878
    juanjo
    Guest

    Good Morning.
    We write here because we can not find where to write to the support. Sorry if it’s a nuisance.

    We already use the theme for another web. http://Www.lafactoriadelossuenos.com with great success and very happy with the result. We have purchased another license for the domain http://www.lafactoriadelossuenos.com/videocasa and here are the problems. AVIA COMPOSER visual layout designer, gives us problems. When making boxes and also with the templates, when updating we delete content, that is, when refreshing the back officce page, when you have removed design blocks. Is despairing because it destroys the pages and eliminates us contents.

    We wait for an answer. We have to deliver a job urgently and we are quite desperate because we can not find a solution.

    Thank you very much,

    April 25, 2017 at 2:24 pm #782888
    Yigit

    Hi!

    Thanks for contacting us!

    You can register to our support forum here – https://kriesi.at/support/register/ and after logging in, you can start new threads under Enfold sub forum – https://kriesi.at/support/forum/enfold/#new-post

    Regarding the issue, if you are using HTML tags on your page, please make sure to open and close them properly as following 

    
<strong>Here is my text!</strong>

    If that does not help, please follow the instructions above and start a new thread and attach temporary admin logins in private content field so we can look into it :)

    Regards,
    Yigit

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