Viewing 6 posts - 1 through 6 (of 6 total)
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  • May 3, 2023 at 1:34 pm #1406345
    philipe

    I have updated to Enfold 5.6 and I am having the same issue as #140618 whereby certain elements such as images and certain builder elements don’t work. Seems to be down to a JQuery issue. Have installed JQuery migrate helper (as found on an old thread) but this hasn’t fixed it. Disabled all plugins, cache etc and still the same. Currently unable to access the Enfold settings panel either as seems to be powered by jQuery. Site works fine on Chrome, currently Safari seems to be causing the issues. Note I am running Cloudflare and have disabled all caching etc there.

    May 3, 2023 at 2:27 pm #1406350
    Yigit

    Hi,

    Thanks for the information.

    I checked your website on Safari however I cannot see any issues in Enfold theme options. I attached a screenshot in the private content field below.

    Please post a screenshot of the issues you are seeing and let us know the steps we need to take to reproduce them.

    Best regards,
    Yigit

    May 3, 2023 at 2:45 pm #1406352
    philipe

    Hello Yigit, thank you very much indeed for looking into this. Bizarrely I have gone to take a screenshot and it is all working again. Very confused as I spent a good 30 mins going through server settings and disabling plugins etc. It wasn’t just this machine either, it got reported by a client also on Safari that the front end news items on the homepage were missing. However, as it stands it all seems to be working fine. Can we keep this open for a day or so and see if it re-materialises? Thanks

    May 3, 2023 at 3:04 pm #1406356
    Yigit

    Hey,

    It sounds like a caching issue but I’m glad that it’s working fine now!

    Sure, we’ll keep the thread open. You can simply reply to this thread to reopen it :)

    Regards,
    Yigit

    May 3, 2023 at 5:14 pm #1406362
    newmediologo

    Hi Yigit, same issue here.. With Safari, Firefox, Edge, Vivaldi, Opera and Chrome some elements in Home Page does not works but on the other pages they appears regular.. All fine with Chrome. Link in private..
    WP 6.2
    Enfold 5.6
    PHP 7.4
    [UPDATE] Solved by deactivate CSS merging and minification in Siteground Optimizer e activate it in Enfold..

    • This reply was modified 1 year, 7 months ago by newmediologo. Reason: Check other browsers
    • This reply was modified 1 year, 7 months ago by newmediologo. Reason: Problem seem solved
    May 4, 2023 at 4:15 am #1406402
    Ismael

    Hi,

    [UPDATE] Solved by deactivate CSS merging and minification in Siteground Optimizer e activate it in Enfold..

    Great! Glad to know that this has been resolved. Please do not hesitate to open another thread if you have more questions about the theme.

    Have a nice day.

    Best regards,
    Ismael

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Viewing 6 posts - 1 through 6 (of 6 total)
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