Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #1312541

    As you know, wordpress 5.8 was updated and at the same time enfold theme to 4.8.4, the images of the site were lost, only their titles appear, when performing tests everything appears correct and in preview it is displayed correctly, when exiting the wordpress editor nothing is seen, the text blocks only allow the titles but not their content, the calendar stopped operating. All this would be corrected in today’s version 4.8.5 and I installed it and nothing happened, everything is still not seen. What do I do about it?

    #1312938

    Hey alexledesma,

    Where can we see and reproduce the problems you are having?

    Best regards,
    Rikard

    #1312969
    This reply has been marked as private.
    #1313430

    Hi,

    Thanks for the login details. I can see the same problems on your site on my end, but I’m not sure exactly what is causing them though. If you want to, then we can roll your site back to 4.8.3. If you would like that, then please provide us with FTP login details in private as well, and verify that you backups of your sites. We are planning a new release on Monday, but I can’t promise you that it will fix the problems you are having.

    Best regards,
    Rikard

    #1313518

    I am not sure that when returning to the previous version the problem can be solved, I tried to do it and the database was misconfigured, the accesses to the cpanel to wordpress, the hosting provider had to reinstall everything with the backup that was had.

    #1313822

    Hi,

    Thanks for the update. We can’t know if it will work or not, unless we try it out. If you would like to roll back, then please let us know, and provide us with the necessary details in private. If not, then we are planning on releasing a new version of the theme later today, if you would like to try that out instead. I would suggest that you perform all updates on a staging version of the site, from now on.

    Best regards,
    Rikard

Viewing 6 posts - 1 through 6 (of 6 total)
  • You must be logged in to reply to this topic.