Viewing 14 posts - 1 through 14 (of 14 total)
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  • #1022024

    Hi,

    I did the update via FTP. No problem so far except the Fullwidth Sub Menu. It does not work. How is that? The menu is still there, the current menu item is highlighted but other texts with the links are not clickable. Just the appearance not the function.

    I click another page ( button) and the page I go has the same sub menu ( fullwidth). Then the menu is working. I click another page. On the page it is not working again. Then ( this part is weird) I go back to the page once worked but now it is not working. Kidding me….

    The problem seems not stable but is more and more in favor of the disabled links.

    I just wanted to inform you.

    Thanks

    #1022168

    Hey ilkbaharkunduzu,

    Could you try to recreate the element in question to see if that helps? If not then please post admin login details in private so that we can have a closer look.

    Best regards,
    Rikard

    #1022173

    same problem

    I have made a temporary fix that seems to work for me – try if necessary. to adjust it and see if it works for you

    #sub_menu1 {
    z-index: 301;
    }

    BR, Pete

    • This reply was modified 6 years, 1 month ago by 2funky.
    #1022203

    Hi,

    The same issue. I changed one menu for one page but it is the same. You cannot click. I created the admin user account. You can see that for yourself.

    Thanks.

    #1022208

    2funky,

    Added into quick CSS but nothing has changed. May be CDN issue. I started the purge. When it completed and If it fixes I will let you know.

    Thanks

    #1022241

    Hi,

    Now it seems there is not any problem but I do not know why. If any expert here did not touch anything on my site in time this text is being written or before that, then it is because of the CDN purge. So 2funky’s method is working after all. If not, Rikard did something and he will share the solution I guess.

    In both cases thank you very much.

    Best Regards

    #1022370

    Hi ilkbaharkunduzu,

    Glad you got it working for you! :)

    If you need further assistance please let us know.

    Best regards,
    Victoria

    #1023078

    This is NOT an isolated case, version 4.5 breaks all sites that use the sub-menu. It is great that a fix is provided, but why is there a problem in the first place, and why is it not acknowledged that it will be fixed via a new update?

    #1023210

    Hi Steve,

    We have an open issue for it internally and it will most likely be fixed in the next version of the the theme.

    Best regards,
    Rikard

    #1024418

    Glad to read that it’ll be fixed in the next version.

    #1024462

    The problem occurs when the submenu is set to being sticky. Otherwise, the non-sticky submenu works fine.

    Regards,

    #1024676

    Hi Tameez,

    Thanks for sharing and sorry for the problem.

    Best regards,
    Rikard

    #1025080

    For the record – because I found it late in the game – this is the solution that worked for my site:

    #top .av-submenu-container.av-sticky-submenu {
        z-index: 2;
    }

    Just referencing the sub menu ID (#sub_menu1) didn’t work.

    https://kriesi.at/support/topic/4-5-problem-with-fullwith-sub-menu-not-clickable/

    FYI,
    Greg

    #1025601

    Hi Greg,

    Thanks for your input.

    @Tameez did you get it working for you?

    Best regards,
    Victoria

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