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  • November 29, 2018 at 3:58 am #1038789
    Sandy

    I’ve done this update on other sites without major difficulty, using ftp. On this one, the site crashes after activating Enfold 4.5.

    November 29, 2018 at 7:52 am #1038817
    Mike

    Hey m,
    Please try updating WordPress first, then update the theme via ftp.
    Please note that if you update via FTP, you will need to remove the old theme folder “enfold” first (via FTP) then upload the new “enfold” folder at /wp-content/themes/enfold/
    Please don’t try to overwrite the theme folder, as this will leave old files behind and cause errors.

    Best regards,
    Mike

    November 29, 2018 at 9:47 pm #1039157
    Sandy

    Yes, thank you. Missed the WP update.

    November 30, 2018 at 3:56 am #1039209
    Mike

    Hi,
    Glad this solution helped, unless there is anything else we can help with on this issue, shall we close this then?

    Best regards,
    Mike

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