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  • January 21, 2019 at 12:27 pm #1056563
    offermansvangemert

    I updated to Enfold 4.5.2 and have a lot of issues with my pages that i had previously built. When i enter the text block, or catalog elements, i see no content there. So i cannot edit what i did. Any sugggetions on how to get this working again? It is very annoying to not be able to edit what i have. Cannot say i look forward to building my website again.

    January 22, 2019 at 1:27 am #1056969
    Basilis

    Hey kitty,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Basilis

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