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I am using Enfold 4.2.6. I build a new page with the WordPress plugin of the Classic Editor (not the one in Enfold> Theme options> to be able to select “Use WP Classic Editor”, that does not appear as an option) and when wanting to edit the page, he keeps thinking and it never starts, I try several already and the same thing happens. Urgent a solution, thanks.
Hi,
Please refer to this post – https://kriesi.at/support/topic/updating-to-enfold-4-5-and-validating-personal-token/ and update Enfold to the latest version 4.5.5 and issue should be solved :)
Cheers!
YigitHello, I already installed the Enfold 4.5.5, I activated the “Use WP Classic Editor”, I deleted the cache but I still can not edit the page, when I open the advanced editor, it keeps thinking and does not leave there.
Hi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
YigitHi sabrinayelen,
The website is not loading on my end. Are you blocking locations?
Best regards,
VictoriaHi,
Thanks for the update.
The site doesn’t load on our end. Did you block certain countries’ access to the site? You can find our locations in the following page.
Best regards,
Ismael
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