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  • February 6, 2018 at 1:02 pm #908544
    WerbeagenturSitekick

    Hello from Nürnberg,

    after Updating to 4.2.2 all changes made to the menus are saved correctly (I see the changes in the Back-End) but do not show up in the Front-End. This seems to be a bug in 4.2.2 that needs to be adressed quickly, because otherwise we have to downgrade back to an older version (we already tried this: downgrading to an older version – and everything works fine again).

    Your help is very much appreciated!

    Kind regards,
    Michael

    February 6, 2018 at 8:13 pm #908771
    Basilis

    Hey WerbeagenturSitekick,

    Which part is not working exactly could you please provide us with some more information?

    Thank you very much for helping us out to address any issues.

    Best regards,
    Basilis

    February 7, 2018 at 8:54 am #908956
    WerbeagenturSitekick

    Okay, here is what happens: We enter DESIGN » MENUS and add a new page to the Menu. We save the Menu. The new Page appears in the “Menu-Tree” in the Back-End and all looks fine. BUT: the new Menu-Entry won’t show up in the Front-End. No changes we do to the Menu will show up in the Front-End. So it seems like the Menu is saved correctly but does not show up in the Front-End. Changing back to an older Version auf Enfold everything works fine instantly – so our guess would be that it is a bug in the latest Enfold-Update. I’ll post a link to our Website and Login-Credetials below – so you can check the differences between the Menus in the Back-End and the Menu shown in the Front-End.

    February 7, 2018 at 9:09 am #908969
    Rikard

    Hi,

    Thanks for the feedback. Are you sure that you have assigned the menu to the Enfold area under Appearance->Menus? If you should need help doing that then please post admin login details in private so that we can have a closer look.

    Best regards,
    Rikard

    February 7, 2018 at 9:12 am #908971
    WerbeagenturSitekick

    Hello again,
    I already posted Login Credentials as PRIVATE DATA in my last Reply – please use those to log in and check the menus.
    Looking forward to finding out what went wrong.
    Kind regards, Michael

    February 7, 2018 at 9:32 am #908978
    WerbeagenturSitekick

    Another strange thing: Menu-Entries will show up in the “menu-tree” under DESIGN » MENUS – but will not show up in the CUSTOMIZER under DESIGN » CUSTOMIZER :(((

    February 7, 2018 at 11:34 am #909023
    Victoria

    Hi WerbeagenturSitekick,

    Enfold does not use and does not work with Customizer. Are you trying to adjust something through customizer?
    Tell us what are you aiming for?

    Best regards,
    Victoria

    February 7, 2018 at 11:55 am #909050
    WerbeagenturSitekick

    I already explained it above: we change menu-items in DESIGN»MENUS. The are saved correctly. Reloading the MENUS-Page shows the new items perfectly in place. But they don’t show up in the front-end. And they don’t show up in CUSTOMIZER.

    February 7, 2018 at 2:01 pm #909146
    Victoria

    Hi WerbeagenturSitekick,

    The menu looks the same on the backend and on the frontend on my side.

    Could you please clear the cache, check again and get back to us.

    Best regards,
    Victoria

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