Viewing 9 posts - 1 through 9 (of 9 total)
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  • July 11, 2017 at 5:34 pm #819538
    dennisveeken

    When i enter a valid Google Maps API Key to use all map related theme functions

    enfold returns with this answer:

    Could not connect to Mailchimp with this API Key. Please try again with a different key
    You might also want to check your internet connection and make sure that mailchimp.com is available

    July 11, 2017 at 5:52 pm #819551
    Yigit

    Hey

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Yigit

    July 11, 2017 at 5:56 pm #819554
    dennisveeken

    permission granted ;)

    July 11, 2017 at 5:59 pm #819557
    Yigit

    Hi,

    It seems like theme files were not overwritten completely. Could you please try re-updating the theme via FTP and overwrite all files – kriesi.at/documentation/enfold/updating-your-theme-files/? :)

    Best regards,
    Yigit

    February 13, 2020 at 8:32 pm #1184287
    fcp

    Hi Yigit,
    I have exactly the same problem as dennis.
    When I want to activate Google Maps API, this is a Mailchimp API key which is asked, as you can see on this screenshot : https://imgur.com/23cgqRk
    I tried many times to overwrite theme files and I think you did it too today trying to solve another issue (https://kriesi.at/support/topic/privacy-cookies-enfold-documentation/), but nothing never changed.
    What could I do to fix that?
    Thanks a lot!

    February 14, 2020 at 2:53 pm #1184503
    Yigit

    Hi,

    @fcp I was looking into this and realised some “Google” services translated as “Mailchimp” in French translation. I corrected them and we will include it updated language file in upcoming version.

    You can insert Google Maps API key in that field. Please ignore “Mailchimp” in description :)

    Best regards,
    Yigit

    March 4, 2020 at 2:03 pm #1190062
    fcp

    Hi Yigit,
    After some update, the message is now ok (“Enter a valid Google Maps API Key to use all map related theme functions”).
    Anyway, when I create and enter an Google API key, the same message is always displayed : “Could not connect to Google Maps with this API Key.”
    I don’t know what to do. I tried to deactivate all extensions, but the same error message is displayed everytime.
    Could you help please?
    Thanks a lot!

    March 5, 2020 at 6:34 am #1190304
    Rikard

    Hi fcp,

    Please open a new thread and include WordPress admin login details in private so that we can have a closer look at your site.

    Best regards,
    Rikard

    March 5, 2020 at 12:26 pm #1190402
    fcp

    Hi Rikard,
    Thanks for your reply.
    I do it immediately!
    Best regards,

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