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Viewing 18 posts - 1 through 18 (of 18 total)
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  • July 18, 2017 at 12:17 pm #823224
    offermansvangemert

    I just updated to enfold 4.1.2 and noticed on desktop that the menu i have under the logo (logo right, menu below) is not working. The menu is now on the left below the image. I need the menu to be on the right side under the logo that is also on the right side. On the left side i have an image. I have been looking at other issues and noticed that 4.1 seemed to have more issues with this precise part of the enfold theme. Please change it back!!!

    I have for now done the workaround of putting the image on the right side and the logo with menu below on the left, but that is not what i want.

    Please let me know if i can add some custom css somewhere, and fix it in the next update!

    July 19, 2017 at 7:36 am #823717
    John Torvik

    Hey kitty,

    To assist you with this issue, we’ll first need you to provide us with your URL. This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

    Best regards,
    John Torvik

    July 19, 2017 at 10:40 am #823829
    offermansvangemert

    Like i said, i did the workaround so the issue won’t show. If you need it to show, let me know when so i can make the adjustment to make it visible

    July 20, 2017 at 10:29 pm #824882
    offermansvangemert

    i just checked and changed it back it is still doing it, so i did the workaround again. Is there CSS possible to put the logo on the left, the menu below it and the header image on the right? If i set it up like that in the theme, the menu appears on the left inside/at the bottom of the header image.

    July 25, 2017 at 5:09 am #829358
    Ismael

    Hi,

    Did you set the “Menu and Logo Position” to “Logo left, menu below”? I want to check the site but we can’t access it.

    Your access to this site has been limited

    Best regards,
    Ismael

    July 25, 2017 at 11:01 am #829560
    offermansvangemert

    Hi Ismael, can you give me the IP address from where you want to access it, and do you need to log into the site? Let me know so i can fix these issues

    July 30, 2017 at 8:47 pm #831899
    Basilis

    Hi,

    All the Support team access from different areas. Please disable any security, if you need us to help you

    Best regards,
    Basilis

    July 30, 2017 at 9:22 pm #831906
    offermansvangemert

    I have enabled austria in my security settings. I find it beyond believe that Kriesi asks for all security to be disabled. In this day and age, you should know better. Provide me with a URL and i will put it on the whitelist.

    DO NOT EVER ASK FOR SECURITY TO BE DISABLED!!!!! WTF????????

    August 2, 2017 at 7:17 am #833225
    Ismael

    Hi,

    I’m very sorry about that. Could you please whitelist the following countries?

    // http://kriesi.at/about

    Post the login details in the private field so that we can see the settings. And provide a screenshot of the previous header layout for reference.

    Best regards,
    Ismael

    August 9, 2017 at 12:01 pm #836317
    offermansvangemert

    I am at present in touch with wordfence to see why you cannot see the website, considering Austria is not blocked, nor are there specific url’s blocked. They asked for a screenshot when you try to visit the website, so they help determine what is going wrong and how it can be fixed. Can you please provide a screenshot like that?

    August 10, 2017 at 8:55 am #836817
    Ismael

    Hi,

    considering Austria is not blocked, nor are there specific url’s blocked

    The team is scattered around the globe. Please check the countries here.

    // http://kriesi.at/about

    Best regards,
    Ismael

    November 30, 2017 at 10:39 am #883316
    offermansvangemert

    I just tried the most recent update, the issue as mentioned above is still there. So i have to keep using the logo with menu below it on the left while i still want the logo with menu below it on the right. How come this is not fixed yet?

    November 30, 2017 at 2:42 pm #883447
    Ismael

    Hi,

    We need access to the site in order to fix the issue. The logo is currently set to go to the “left”. Please set the option to “Logo right, menu below” so that we can inspect the issue. Maybe, we can find what has gone wrong without logging in.

    Best regards,
    Ismael

    November 30, 2017 at 2:48 pm #883451
    offermansvangemert

    i just changed it, it would be nice if this could be short term as the website header looks awful now

    November 30, 2017 at 2:59 pm #883455
    Ismael

    Hi,

    The header looks fine. If you’re expecting the menu to go to the right side along with the logo, that’s not going to happen by default. You have to add the following css codes to alter the style.

    .av-main-nav li {
    float: right;
    position: relative;
    z-index: 20;
}

    Best regards,
    Ismael

    November 30, 2017 at 3:21 pm #883469
    offermansvangemert

    Tnx, i will try that, but my question remains how come this does work with logo left, menu below but not with logo right, menu below? And it did work that way before the previous update?

    November 30, 2017 at 4:06 pm #883481
    offermansvangemert

    so i add the css code in the Quick Css in the Enfold theme? and if in Quick Css, how do i make sure this one is separated from my other Quick css i have there?

    December 1, 2017 at 6:38 am #883711
    Ismael

    Hi,

    how come this does work with logo left, menu below

    The main menu is located to the left by default. Also, a site with the logo positioned to the right is not a typical layout so you should expect to add a few css modifications to make it look the way you wanted. Please put the code at the very bottom of the Quick CSS field.

    Best regards,
    Ismael

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