Viewing 17 posts - 1 through 17 (of 17 total)
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  • February 27, 2017 at 8:13 pm #752451
    edamon

    I just updated from 3.6 to 4.0, and the site itself still works, but I now get an internal server error trying to access the wp-admin page. Seems the 4.0 update broke the admin site completely. Please advise!

    February 27, 2017 at 8:17 pm #752454
    ArloGraphic

    Same issue without the error message – entirely blank admin panel. Using a child theme and light css within child theme’s quick css panel.

    • This reply was modified 7 years, 10 months ago by ArloGraphic.
    February 27, 2017 at 8:33 pm #752462
    Yigit

    Hey!


    @edamon     Can you please create a temporary admin login and FTP logins and post them here privately so we can look into it?


    @arlographic     please start a new thread and attach temporary admin and FTP logins in private content field as well. If you post them here they will be visible to creator of this thread

    Cheers!
    Yigit

    February 27, 2017 at 8:37 pm #752470
    edamon

    FTP yes. Please let me know if you can get in…

    February 27, 2017 at 8:44 pm #752477
    Yigit

    Hi!

    Yes, i could. Could you please post WP admin logins here privately as well?

    Regards,
    Yigit

    February 27, 2017 at 9:05 pm #752498
    Jason E

    We saw a break like this for a plug-in not too long ago. Did 4.0 start requiring a newer version of php by chance? That was what undid the other plug-in.

    February 27, 2017 at 9:32 pm #752525
    Yigit

    Hey!


    @solarmediapro     Thanks for your input. We have just released Enfold 4.0.1 which should fix the issue :)

    Cheers!
    Yigit

    February 27, 2017 at 9:42 pm #752537
    Jason E

    Sweet! I will look forward to installing and testing tonight or tomorrow. Lots to look forward to from the change log.
    -jason

    February 27, 2017 at 9:43 pm #752540
    Yigit

    Hi,

    Great! :)

    We will keep the thread open and will wait to hear from the creator of this thread. If you have any other questions or issues, please feel free to start a new thread.

    Best regards,
    Yigit

    February 27, 2017 at 9:57 pm #752548
    edamon

    See private content

    February 27, 2017 at 10:11 pm #752556
    Yigit

    Hey!


    @edamon     I updated the theme to the latest version 4.0.1 and that helped. Please review your website now

    Regards,
    Yigit

    February 28, 2017 at 8:09 pm #753194
    edamon

    This brought it back, but where are all my images in Media??

    February 28, 2017 at 8:11 pm #753195
    edamon

    OK, images are there, but it added a bunch of leaf pictures?

    March 2, 2017 at 9:09 am #754188
    Rikard

    Hi,

    Thanks for the feedback, could you try deleting the images you don’t want?

    Best regards,
    Rikard

    March 17, 2017 at 11:20 pm #762776
    edamon

    I think this happened again on ldss.com. Please advise!

    March 18, 2017 at 4:36 pm #762919
    edamon

    Hello??

    March 21, 2017 at 11:56 am #764134
    Nikko

    Hi,

    Sorry for the delayed response. There are some users encountering the issue in 4.0 that’s why Kriesi released the patch/fixes in 4.0.x. Can you try to use the latest version instead of 4.0? also make sure to have a backup before updating.

    Best regards,
    Nikko

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