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February 27, 2017 at 8:13 pm #752451
I just updated from 3.6 to 4.0, and the site itself still works, but I now get an internal server error trying to access the wp-admin page. Seems the 4.0 update broke the admin site completely. Please advise!
February 27, 2017 at 8:17 pm #752454Same issue without the error message – entirely blank admin panel. Using a child theme and light css within child theme’s quick css panel.
- This reply was modified 7 years, 8 months ago by ArloGraphic.
February 27, 2017 at 8:33 pm #752462Hey!
@edamon Can you please create a temporary admin login and FTP logins and post them here privately so we can look into it?
@arlographic please start a new thread and attach temporary admin and FTP logins in private content field as well. If you post them here they will be visible to creator of this threadCheers!
YigitFebruary 27, 2017 at 8:37 pm #752470FTP yes. Please let me know if you can get in…
February 27, 2017 at 8:44 pm #752477Hi!
Yes, i could. Could you please post WP admin logins here privately as well?
Regards,
YigitFebruary 27, 2017 at 9:05 pm #752498We saw a break like this for a plug-in not too long ago. Did 4.0 start requiring a newer version of php by chance? That was what undid the other plug-in.
February 27, 2017 at 9:32 pm #752525Hey!
@solarmediapro Thanks for your input. We have just released Enfold 4.0.1 which should fix the issue :)Cheers!
YigitFebruary 27, 2017 at 9:42 pm #752537Sweet! I will look forward to installing and testing tonight or tomorrow. Lots to look forward to from the change log.
-jasonFebruary 27, 2017 at 9:43 pm #752540Hi,
Great! :)
We will keep the thread open and will wait to hear from the creator of this thread. If you have any other questions or issues, please feel free to start a new thread.
Best regards,
YigitFebruary 27, 2017 at 9:57 pm #752548See private content
February 27, 2017 at 10:11 pm #752556Hey!
@edamon I updated the theme to the latest version 4.0.1 and that helped. Please review your website nowRegards,
YigitFebruary 28, 2017 at 8:09 pm #753194This brought it back, but where are all my images in Media??
February 28, 2017 at 8:11 pm #753195OK, images are there, but it added a bunch of leaf pictures?
March 2, 2017 at 9:09 am #754188Hi,
Thanks for the feedback, could you try deleting the images you don’t want?
Best regards,
RikardMarch 17, 2017 at 11:20 pm #762776I think this happened again on ldss.com. Please advise!
March 18, 2017 at 4:36 pm #762919Hello??
March 21, 2017 at 11:56 am #764134Hi,
Sorry for the delayed response. There are some users encountering the issue in 4.0 that’s why Kriesi released the patch/fixes in 4.0.x. Can you try to use the latest version instead of 4.0? also make sure to have a backup before updating.
Best regards,
Nikko -
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