Viewing 14 posts - 1 through 14 (of 14 total)
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  • April 19, 2016 at 3:41 pm #617477
    JohnMYates

    Hi

    updated to Enfold 3.5.3 (from 3.5.2) on a wordpress 4.5 site & we had problems Error 500.

    Disabled plugins and still problems. Reverted to Enfold 3.5.2 and problems went away.

    Tried it a couple of times and same thing happened, So have reverted to 3.5.2 and will wait next update of Enfold. Have a number of sites with Enfold so will just wait a while on them all.

    No action necessary for this specific site – although willing to trouble shoot with you if you wish. Just thought you would want to know if people are experiencing difficulties.

    regards

    John

    April 19, 2016 at 3:46 pm #617481
    Yigit

    Hi John!

    Can you please create a testing environment – http://kriesi.at/documentation/enfold/move-from-a-local-installation-to-a-live-server/ and then post WP admin and FTP logins here privately so we can look into it?
    It sounds like it is something specific to your installation :)

    Cheers!
    Yigit

    April 19, 2016 at 4:50 pm #617543
    JohnMYates

    See private reply

    April 20, 2016 at 3:22 am #617922
    Yigit

    Hey!

    I am so sorry, i tried activating the theme before checking FTP logins and now receiving 500 error and FTP logins are not working “Server said: Authentication failed, sorry”.
    Could you please check them once again.
    I am once again very sorry about that, bad mistake.

    Best regards,
    Yigit

    April 20, 2016 at 9:03 am #618079
    JohnMYates

    Hi Yigit

    No big problem

    April 20, 2016 at 9:05 am #618080
    JohnMYates

    by the way

    April 20, 2016 at 9:50 am #618111
    JohnMYates

    Hi Yigit

    April 20, 2016 at 1:14 pm #618273
    Yigit

    Hi John!

    Cheers!
    Yigit

    April 20, 2016 at 2:36 pm #618340
    mauciello

    Hi Guys,
    I too have upgraded my Enfold theme and have struck true problems here.
    My admin panel is no longer accessible. I tried to revert WordPress to an earlier setting and re-install the Enfold theme, though no luck.
    I have read a tonne of threads to verify php permissions and everything else under the sun but my tech know – how has come to and end.

    Could I please have some ‘Kriesi Magic’ support help to resolve this issue please?

    April 20, 2016 at 3:04 pm #618357
    Yigit

    Hey!


    @mauciello     please start a new thread and attach FTP and WP admin logins in private content field so we can look into it.
    If you post them here, they will be visible to creator of this thread as well.

    Regards,
    Yigit

    April 20, 2016 at 3:15 pm #618364
    JohnMYates

    Hi Yigit

    No worries.

    I have another site which I am about to take through the update process. I have created a test copy of it before starting – is there anything you want to do / look at / play with in it before I go ahead or just do it and get back to you if we hit a problem?

    Basically the same as the site with the problem – although more data and more plugins etc

    regards

    John

    April 20, 2016 at 3:23 pm #618376
    Yigit

    Hey!

    Please update the theme firstly and then let us know if you run into any issues John :)

    Best regards,
    Yigit

    April 20, 2016 at 3:33 pm #618393
    JohnMYates

    Hi Yigit

    New update has worked without causing error 500 – but images / sliders haven’t worked. I have seen other posts about correcting that problem so I’ll follow those to a conclusion.

    regards

    John

    April 20, 2016 at 3:43 pm #618400
    Yigit

    Hey!

    Please flush browser cache and refresh your page a few times – http://wiki.scratch.mit.edu/wiki/Hard_Refresh
    If that does not help, please post the link to your website

    Regards,
    Yigit

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