Viewing 10 posts - 1 through 10 (of 10 total)
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  • April 20, 2016 at 5:47 pm #618533
    mterrian

    I’m encountering an error since updating Enfold to version 3.5+ I’ve tried deactivating plugins, reinstalling the theme, switching to the main theme rather than our child theme, etc.

    Some of my child theme Custom CSS (set in “General Styling”) can be long if I do a lot of customizations. I’ve done several tests, and it seems as though Custom CSS now can’t be saved if there is more than a certain number of lines. This is on Bluehost. I receive the standard “Saving Didn’t Work”! message.

    PHP memory limit is at 128

    Oddly, on some other hosts the exact same Custom CSS DOES save. It is hit or miss. So here is my question: What files are being modified when Custom CSS is edited? Where can I look on Bluehost to see whether there’s an issue with the file/directory itself that’s preventing me from saving? Do you have any sneaky ideas about what might be happening?

    Thanks, guys

    April 21, 2016 at 2:09 pm #619164
    Josue

    Hi,

    Can you please create us a WordPress administrator account? post it here as a private reply.

    Regards,
    Josue

    April 22, 2016 at 12:55 am #619444
    mterrian

    Thanks, Josue

    April 22, 2016 at 11:44 am #619785
    Josue

    Hi!

    Are you referring to General Styling > Quick CSS? it looks empty on the install you provided.

    Best regards,
    Josue

    April 22, 2016 at 3:46 pm #620027
    mterrian

    yes, and it is empty because I cannot copy my large style template into it….or to be specific, I can copy it it, but cannot save. It is this inability to save that is the problem…..when the Custom CSS reaches a certain number of lines, you can no longer save.

    You could experience this by copying the contents of Appearance >> Editor into the General >> Custom CSS. I have faith it is a configuration issue somewhere with the host Bluehost, but I haven’t a clue where to look.

    Thank you Josue. You guys are so good.

    April 22, 2016 at 9:12 pm #620216
    Josue

    Ok, if you’re going to use a large amount of custom CSS it would be better to use the child theme style.css.

    Best regards,
    Josue

    April 22, 2016 at 9:24 pm #620226
    mterrian

    Thanks, Josue. I guess the issue is that other website hosts DO allow a lot of General >> Custom CSS entries….just this one (bluehost) seems to not, and I’m curious where to look (a setting? a memory limit?) to see if it can be made to happen. If you can’t easily think of a place to check that, then no worries. I appreciate your help, always.

    April 22, 2016 at 10:22 pm #620244
    Basilis

    Hi!

    it seems like there is no option to writte on files, can u please check your CMOD of the theme installation files?

    Regards,
    Basilis

    April 23, 2016 at 1:21 am #620301
    mterrian

    Hi Basilis,
    The theme files are all set to 755. And you CAN edit that file, but only if you keep it to 20-30 lines or so. If you try to add any more, it gives you the “can’t save” error message. Weirdest thing. Try it with just a couple of styles, then add the whole styles.css, and you’ll see the difference. I’m not even sure where to look for a fix to something like that.
    M

    April 23, 2016 at 1:41 am #620307
    Josue

    It’s more likely a server limitation, Enfold uses the fwrite PHP function to create the dynamic avia stylesheet, if you really want to get this resolved i’d suggest contacting your hosting support and asking them about it but as you’re using a child theme i’d strongly suggest not using Quick CSS and use style.css instead.

    Regards,
    Josue

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