Viewing 7 posts - 1 through 7 (of 7 total)
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  • #492039

    I’m running WP 4.3 with the latest version Enfold 3.3.1. Since the update the Avia editor does not work, also Visual Composer does not work unless Enfold is deactivated.

    The browser shows the following errors:
    Uncaught ReferenceError: jQuery is not defined
    load-scripts.php:313

    Uncaught TypeError: e.$ is not a function
    load-scripts.php:8

    Please advise

    #492097

    Hey lucein1774!

    Can you please try re-updating the theme via FTP and overwrite all files – http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Best regards,
    Yigit

    #492439

    Hi Yigit,

    I downloaded the 3.3.2 version of the theme and uploaded it via FTP, overwriting all the files. But after do this I still get the same errors as before.

    Uncaught ReferenceError: jQuery is not defined
    load-scripts.php:313

    Uncaught TypeError: e.$ is not a function
    load-scripts.php:8

    Please advise
    Lucein1774

    #492691

    Hey!

    Please try to deactivate all plugins then remove browser cache. This type of error is usually cause by a third party plugin. Give us a link to the actual site so that we can inspect it.

    Regards,
    Ismael

    #493215

    Hi Ismael,

    I have disabled all the plugins and the Avia editor now works. Activating all the plugins one by one I find that there is a conflict between the Avia editor and Visual Composer. If both are enabled then the error returns.

    How can I disable the Avia editor within the theme?

    Also I found that there is another problem as well on pages that I am trying to display categories from woocommerce. I have the following code inserted onto the page and the sidebar is disabled.
    [product_categories hide_empty=”0″ per_page=”12″ columns=”6″ orderby=”name” ids=”106, 116, 122, 138, 140, 151, 155, 159, 166, 172, 178, 192, 196, 198, 200, 204, 226, 234, 236, 246, 288, 292, 294, 312, 316, 320, 323, 336, 340, 348″]

    As you can see I have the categories inserted as 6 columns on the page, but this is not being respected and only 3 column’s are being displayed. With the right side empty as if it thinks the sidebar should be loading. This was working prior to WP 4.3 and the update to the Enfold theme.

    I look forward to your reply.

    Doug

    #493223

    Hi Ismael,

    one more thing, although the Avia editor will now load when editing pages on the site if all the plugins are disabled. There are other problems showing that JQuery is not defined.

    Specifically when trying to edit or upload any new images to the media library. I have all plugins disabled and have cleared the local cache with hard reloading the page several times. But the following error is shown in the browser and I am not able to upload images/files to the server via the media library.

    load-scripts.php?c=1&load[]=utils,plupload,plupload-handlers&ver=4.3:30
    Uncaught ReferenceError: jQuery is not defined
    (anonymous function) @ load-scripts.php?c=1&load[]=utils,plupload,plupload-handlers&ver=4.3:30

    Please advise
    Doug

    #493484

    Hey!

    I’m not sure why you pick Enfold if you’re going to disable the Advance Layout Builder in place of the visual composer plugin. It’s not possible to disable the advance layout builder because this is one of the core feature of the theme. You need to disable the visual composer plugin or you can contact the plugin author to fix the incompatibility issue.

    Regarding the media library issue, please post the login details here so that we can inspect it.

    Best regards,
    Ismael

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