Viewing 10 posts - 1 through 10 (of 10 total)
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  • April 8, 2017 at 7:25 pm #774651
    cosmicresearch

    Hi! I’m having an issue importing Enfold 2017 demo. I’m running WP 4.7.3 and enfold 4.0.5. I reset my WP and it still doesn’t work. The first time I hit import there isn’t any effect on the page and it doesn’t refresh. The second time I hit import the page refreshes and it imports with errors (header, the new tabs…). See for yourself!

    Thank you in advance!

    April 8, 2017 at 8:07 pm #774667
    Mike

    Hey cosmicresearch,
    I don’t see any errors, but I also don’t see that you are using the 2017 demo, Can you please include a admin login in the private content area so we can take a closer look.

    Best regards,
    Mike

    April 8, 2017 at 9:01 pm #774694
    cosmicresearch

    Sorry Mike, I forgot I removed it after trying to solve it. I just uploaded the demo again so you can check it. Thank you Mike!

    April 8, 2017 at 9:33 pm #774709
    Mike

    Hi,
    Are you using a security plugin? Is it somehow connected to your live site? (multisite) Please try resetting wp, disabling all plugins, download demo.

    Best regards,
    Mike

    April 8, 2017 at 10:06 pm #774714
    cosmicresearch

    Hey Mike,

    I don’t understand what you meant by the multisite connection. By resetting WP all plugins get deactivated in test.cosm…. .org. I do have plugins in my main site, though.

    April 8, 2017 at 11:13 pm #774732
    Mike

    Hi,
    I ask because when I try to check your theme and plugins I don’t get the result I expect, it seems blocked, and while you have reset your site, your menu is not the default, so I’m thinking that the issue of getting a clean demo import is related to an error in your theme files. Since this is a test site with no content, I would recommend deleting and doing a clean install of WP & Enfold. This will ensure you are building on a solid foundation.
    postimage

    Best regards,
    Mike

    April 10, 2017 at 9:03 am #775323
    aschlemmer

    Hi. May I hook in here. I have the same issues – importing 2017 demo fails.
    1. virgin German WP 4.7.3 without any third-party plugins
    2. Enfold 4.0.5
    3. Apache access privileges – files: 644, folders: 755
    4. no htaccess/htpasswd protection
    Screenshot of the way too fast fading out error message:
    error message while importing 2017 demo
    Media files are imported. No pages or articles created.
    Backend and FTP access provided privately. Thanks in advance,
    achim

    April 11, 2017 at 5:43 am #775786
    Rikard

    Hi,

    Could you try to reset your installation using a plugin like this and try again please? https://wordpress.org/plugins/wordpress-reset/. Note that running the plugin will wipe all data on your site.

    Best regards,
    Rikard

    April 11, 2017 at 3:03 pm #776082
    aschlemmer

    Hi Rikard.
    OK, I did a wordpress reset run. Then deleted plugin. 2017 demo import: trial #1 failed. ‘didn’t work. Try reloading page and start import once again.’
    Nearly depressed, I pushed the import button once again. Et voilà, working!
    Happy to start over now.
    Thanks, Achim

    April 12, 2017 at 5:31 am #776445
    Rikard

    Hi Achim,

    Great, glad you got it working and sorry for the problems. Please let us know if you should need any further help on the topic.

    Best regards,
    Rikard

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