Viewing 6 posts - 1 through 6 (of 6 total)
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  • #959787

    Hello,
    I have set up a new website and tried to import the Enfold 2017 demo https://kriesi.at/themedemo/?theme=enfold-overview but it isn’t fully importing properly for some reason.
    Please see web link here: gtpo2018.gtpo-cms.co.uk
    Would you be able to assist or tell me why it’s not working? I’ve followed the demo import instructions and tried to do it few times now.
    Thank you
    Joe

    #960036

    Hey Joe,

    Can you please let us know your server php_memory limit please, so we can try understand the problems?

    Best regards,
    Basilis

    #960215

    Hi Basilis,
    It is set to 128mb and the max_upload is 64mb.
    Does that help?
    Thanks
    Joe

    #960270

    Hi Joe,

    I have checked your site and the problem why it doesn’t import is the PHP ZipArchive Extension is disabled.
    Please enable it and that should work. You may need assistance from your web host to enable it.
    Hope this helps :)

    Best regards,
    Nikko

    #960271

    Hi Nikko,
    That is great thank you :-)
    I will look into that soon, before I do, is it easy to remove the old demo import (the one that hasn’t worked).
    Or do I just import the demo again – will it overwrite the old one?
    Thanks
    Joe

    #960615

    Hi Joe,

    Importing demo again will override the settings but it will not override pages, posts and menus, it will just create new ones, you can just remove the existing pages, posts and menus but if it’s too many, you can use this reset plugin:

    Best regards,
    Nikko

Viewing 6 posts - 1 through 6 (of 6 total)
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