Viewing 12 posts - 1 through 12 (of 12 total)
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    Posts
  • September 20, 2020 at 2:43 pm #1247131
    Weinbau-Rester

    I want to import the Enfold 2017 Demo,
    Every time i try to import it, there is the always the same messagen shown:
    Importing didnt work!
    You might want to try reloading the page and then try again

    I have already added the wp size in the wp_conig.php.

    Thanks.

    September 20, 2020 at 6:12 pm #1247167
    Victoria

    Hey Weinbau-Rester,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    September 21, 2020 at 7:59 pm #1247449
    Weinbau-Rester
    This reply has been marked as private.
    September 22, 2020 at 9:28 am #1247548
    Rikard

    Hi,

    Thanks for the details, I only see partial FTP details in private though. Could you include admin WordPress login details as well please?

    Best regards,
    Rikard

    September 26, 2020 at 10:01 am #1248600
    Weinbau-Rester
    This reply has been marked as private.
    September 26, 2020 at 11:21 am #1248624
    Victoria

    Hi Weinbau-Rester ,

    Can you please share the login link too?

    Best regards,
    Victoria

    September 26, 2020 at 11:45 am #1248636
    Weinbau-Rester
    This reply has been marked as private.
    September 27, 2020 at 10:41 am #1248764
    Weinbau-Rester
    This reply has been marked as private.
    September 27, 2020 at 4:41 pm #1248814
    Victoria

    Hi Weinbau-Rester,

    Please ask your webhost to check if your secure PHP settings are off: “allow_url_fopen, “allow_url_include” and “register_globals”.

    Please try removing the secure options, import the demo and activate secure options again.

    Best regards,
    Victoria

    October 3, 2020 at 8:47 pm #1250351
    Weinbau-Rester
    This reply has been marked as private.
    October 4, 2020 at 7:25 pm #1250470
    Victoria

    HiWeinbau-Rester,

    The ‘allow_url_fopen’ has to be on and the other options too. I will ask my colleagues about how to proceed.

    Best regards,
    Victoria

    October 4, 2020 at 11:39 pm #1250500
    Mike

    Hi,
    Thank you for the admin login, but I couldn’t login to sftp, below is what I tried.
    Please try downloading the zip file linked below, after extracting it you will find the folders “2015 & 2017”, please upload via sftp these and their contents to: \wp-content\uploads\
    You will also find the file “enfold-2017.xml”, please upload this via sftp to: \wp-content\themes\enfold\includes\admin\demo_files\
    Then reset your site and enable your child theme and disable all plugins, custom scripts and custom functions, and then try to import the 2017 Demo through the theme options.
    The custom “enfold-2017.xml” will import the images from your server instead of ours, typically this works.

    Best regards,
    Mike

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